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- Tasks: Lead the Sundries Department, managing stock and supporting the team.
- Company: Join Squire's, a family-owned garden centre group dedicated to employee happiness since 1936.
- Benefits: Enjoy 50% restaurant discounts, generous holiday, bonuses, and a pension plan.
- Why this job: Be part of a friendly, energetic team focused on customer service and personal growth.
- Qualifications: No specific qualifications required; just bring your enthusiasm and teamwork spirit!
- Other info: Special perks include birthday leave and support for your child's first school day.
The predicted salary is between 24000 - 36000 £ per year.
08 July 2025
Your primary responsibility will be to provide a management support to the Sundries Department.
Working closely with the Assistant Garden Centre Manager to help the department to succeed.
Main duties and responsibilities:
- Maintain good control over stock levels, including accurate ordering and stock clearance where necessary
- Co-operate fully with line management and product managers
- Take responsibility for the whole in the absence of the manager
- Purchasing within the company product range within company guidelines
- Feed back on current and new products to optimise range and stock availability
- Maintain good control over stock levels, including accurate ordering and stock clearance where necessary
- Close liaison with relevant Product Manager to ensure the optimum range and stock availability
- Use initiative to increase sales in their Department
- Sales opportunities are generated through interaction with customers
- Standards of appearance are monitored and maintained
- Organises and allocates team and individual tasks, in line with customer service needs
- Queries and complaints handled with courtesy by all team members, and referred where necessary to the Manager and Product Manager
To be successful in this role, we are looking for people:
Squire’s is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936 the purpose of our business has been the happiness of those who work in it.
We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail.
We want our staff to enjoy working with us in a friendly, energetic customer focused environment.
Rewards & Benefits:
We want our employees to be known for their friendliness, helpfulness, and good customer service, with their whole ethos being ‘nothing is too much trouble for our customers’. In turn we will provide an extensive benefit package, please see below.
- Employee Discount– 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday (including bank holidays)– 5.6 weeks on joining increasing to 6.2 week after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus– We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year (first year is dependent on start date)
- Pension– We are all aware of how important it is to save for our retirement. We offer a Defined Contribution Pension Plan to new employees. If you pay into the plan and meet the government criteria, the company will too, and these contributions will be invested.
- Attendance– After one years service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a \’Thank you\’.
- Made A Difference Scheme (M.A.D)– A reward scheme for team members who make a difference to our business through outstanding customer service, over and above normal duties or initiatives that have grown / inspired the business. There is a monthly winner. All winners select a gift to receive.
- Learning & Development– You can look forward to a wealth of learning opportunities with us that will enhance and develop you with the skills and confidence you need.
- Birthday –After 6 months service if your birthday falls on your contracted day to work, you can leave work early (holiday policy rules apply). If you have 2 years service on your birthday, you will receive a £25 Squires gift voucher (pro rata for less than 40 hours).
- Cycle2work scheme –After 1 years service, a government initiative which offers a 25% to 39% saving on new cycling equipment. This cost is deducted out of your pay over 12 or 19 months.
- Child\’s first day at school –After 1 year\’s service come in late and go home early on your child\’s first day of school life, so that you can be there to take them and pick them up from school on their first day.
- RHS Membership or a Tree / Shrub –After 1 years service Squire\’s employees can choose either one tree or shrub to plant each year up to the value of £50 retail on the anniversary of your engagement or £50 towards RHS annual membership.
- Employee Assistance Programme (EAP) –After 2 years service employees are eligible to join an EAP, that gives them access to a range of wellbeing resources, etc.
- Retirement–After 15 years service if you are retiring and have over 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
- Free Parking– Available to all employees in the designated parking areas on our site.
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Sundries - Supervisor employer: Squires Garden Centres
Contact Detail:
Squires Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sundries - Supervisor
✨Tip Number 1
Familiarise yourself with the products and services offered by the Sundries Department. Understanding the range of products will help you engage more effectively with customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current employees or those in similar roles at Squire's. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experience where you've successfully managed a team or project. Highlighting your ability to organise and allocate tasks will resonate well with the hiring managers.
✨Tip Number 4
Prepare to discuss how you would handle customer queries and complaints. Demonstrating your commitment to excellent customer service aligns perfectly with Squire's ethos of 'nothing is too much trouble for our customers'.
We think you need these skills to ace Sundries - Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management support, stock control, and customer service. Use specific examples that demonstrate your ability to work closely with a team and manage tasks effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your values align with Squire's commitment to customer service and teamwork. Be sure to include specific instances where you've successfully managed stock levels or improved sales.
Showcase Your Initiative: Provide examples of how you've used your initiative in previous roles to increase sales or improve processes. This will demonstrate your proactive approach, which is essential for the Sundries Supervisor position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at Squires Garden Centres
✨Know Your Stock Management
Familiarise yourself with stock management principles, as this role heavily involves maintaining control over stock levels. Be prepared to discuss your experience with ordering and stock clearance, and how you can optimise stock availability.
✨Demonstrate Customer Interaction Skills
Since generating sales opportunities through customer interaction is key, think of examples where you've successfully engaged with customers. Highlight your ability to handle queries and complaints courteously, showcasing your commitment to excellent customer service.
✨Showcase Team Leadership Experience
As a supervisor, you'll need to organise and allocate tasks effectively. Prepare to share instances where you've led a team, managed individual tasks, or improved team performance, demonstrating your leadership skills and ability to work collaboratively.
✨Align with Company Values
Research Squire's values and culture, particularly their focus on friendliness and helpfulness. During the interview, express how your personal ethos aligns with theirs, and be ready to discuss how you can contribute to a positive working environment.
