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- Tasks: Assist customers and ensure a great shopping experience in our garden centre.
- Company: Join Squire's, a family-owned garden centre group dedicated to customer happiness since 1936.
- Benefits: Enjoy 50% off in restaurants, generous holiday, bonuses, and a pension plan.
- Why this job: Be part of a friendly team that values customer service and offers growth opportunities.
- Qualifications: Looking for friendly, approachable individuals with good interpersonal skills and a willingness to learn.
- Other info: Seasonal role from March to July, working weekends with potential for future opportunities.
Your primary responsibility will be to provide professional support to our customers. Working closely with the Garden Centre Manager to help the business to succeed.
Seasonal: 1 March 2025 until 27 July 2025
Rota: Every Saturday 09:00-18:00 and Sunday 10:00-17:00
Main duties and responsibilities:
- Provide an enjoyable shopping experience for everyone by:
- Ensuring all customers are greeted and offered assistance
- Handling customer queries courteously and efficiently
- Identifying customer needs through interaction, and taking appropriate action
- Excellent standards of merchandising and housekeeping are established and maintained in accordance with company guidelines
To be successful in this role, we are looking for people with a good friendly manner, good interpersonal skills, and a willingness to learn.
Squire's is a family-owned group of 16 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936 the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic customer-focused environment.
Rewards & Benefits:
- Employee Discount – 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday (including bank holidays) – 5.6 weeks on joining increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus – We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year (first year is dependent on start date).
- Pension – We offer a Defined Contribution Pension Plan to new employees. If you pay into the plan and meet the government criteria, the company will too, and these contributions will be invested.
- Attendance – After one year's service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
- Made A Difference Scheme (M.A.D) – A reward scheme for team members who make a difference to our business through outstanding customer service, over and above normal duties or initiatives that have grown/inspired the business. There is a monthly winner. All winners select a gift to receive.
- Learning & Development – You can look forward to a wealth of learning opportunities with us that will enhance and develop you with the skills and confidence you need.
- Birthday – After 6 months service if your birthday falls on your contracted day to work, you can leave work early (holiday policy rules apply). If you have 2 years service on your birthday, you will receive a £25 Squires gift voucher (pro-rata for less than 40 hours).
- Cycle2work scheme – After 1 year's service, a government initiative which offers a 25% to 39% saving on new cycling equipment. This cost is deducted out of your pay over 12 or 19 months.
- Child's first day at school – After 1 year's service come in late and go home early on your child's first day of school life, so that you can be there to take them and pick them up from school on their first day.
- RHS Membership or a Tree/Shrub – After 1 year's service Squire's employees can choose either one tree or shrub to plant each year up to the value of £50 retail on the anniversary of your engagement or £50 towards RHS annual membership.
- Employee Assistance Programme (EAP) – After 2 years service employees are eligible to join an EAP, that gives them access to a range of wellbeing resources, etc.
- Retirement – After 15 years service if you are retiring and have over 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
- Free Parking – Available to all employees in the designated parking areas on our site.
Seasonal - Plants - Sales Assistant employer: Squires Garden Centres
Contact Detail:
Squires Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal - Plants - Sales Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered at our garden centres. Knowing your plants, gardening tools, and seasonal trends will help you engage customers effectively and demonstrate your passion for horticulture.
✨Tip Number 2
Showcase your interpersonal skills during any interactions. Practice friendly greetings and active listening techniques to ensure customers feel valued and understood, which aligns perfectly with our ethos of exceptional customer service.
✨Tip Number 3
Be prepared to discuss your willingness to learn and adapt. Highlight any previous experiences where you've quickly picked up new skills or knowledge, as this is crucial in a fast-paced retail environment like ours.
✨Tip Number 4
Demonstrate your enthusiasm for teamwork. Share examples of how you've successfully collaborated with others in past roles, as working closely with the Garden Centre Manager and your colleagues will be key to providing an enjoyable shopping experience.
We think you need these skills to ace Seasonal - Plants - Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous roles where you provided assistance to customers, as this is a key part of the job.
Craft a Strong Cover Letter: Write a cover letter that showcases your friendly manner and interpersonal skills. Mention why you want to work at Squire's and how you can contribute to creating an enjoyable shopping experience for customers.
Show Enthusiasm for Horticulture: Express your willingness to learn about plants and gardening in your application. This shows that you are genuinely interested in the role and the company’s mission.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Squires Garden Centres
✨Show Your Passion for Plants
Make sure to express your enthusiasm for gardening and plants during the interview. Share any personal experiences or knowledge you have about horticulture, as this will demonstrate your genuine interest in the role.
✨Emphasise Customer Service Skills
Since the role involves providing excellent customer service, be prepared to discuss your previous experiences in similar positions. Highlight specific examples where you went above and beyond to assist customers.
✨Demonstrate Team Spirit
The job requires working closely with the Garden Centre Manager and other team members. Be ready to talk about how you collaborate with others and contribute to a positive team environment.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the position and the company. Ask about the training opportunities available or how success is measured in the role, which will reflect your eagerness to learn and grow.
