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- Tasks: Provide excellent customer service and create a welcoming atmosphere in our restaurant.
- Company: Join a family-owned garden centre group with a friendly, energetic vibe.
- Benefits: Enjoy 50% off meals, generous holiday, and a bonus at Christmas!
- Other info: Opportunities for learning, development, and unique employee perks await you!
- Why this job: Be part of a team that values your growth and happiness while serving customers.
- Qualifications: Friendly attitude, good communication skills, and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
Your primary responsibility will be to provide professional support to our customers in the restaurant, working closely with the Restaurant Manager to help the business succeed.
Rota: Alternate weekends Saturday and Sunday 11:00-15:30
Main duties and responsibilities:
- Provide an enjoyable restaurant experience for everyone by ensuring all customers are greeted and offered assistance.
- Handle customer queries courteously and efficiently.
- Identify customer needs through interaction, and take appropriate action.
- Establish and maintain excellent standards of hygiene and housekeeping in accordance with company guidelines.
To be successful in this role, we are looking for people with:
- A good friendly manner.
- Good interpersonal skills.
- A willingness to learn.
Squire’s is a family‑owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936, the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic, customer-focused environment.
Rewards & Benefits:
- Employee Discount: 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday: 5.6 weeks on joining, increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus: A non-contractual bonus at Christmas, based on the profit of the company in any financial year (first year is dependent on start date).
- Pension: A Defined Contribution Pension Plan for new employees.
- Attendance: After one year's service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro‑rated) will be added to your holiday grant as a 'Thank you'.
- Made A Difference Scheme (M.A.D): A reward scheme for team members who make a difference to our business through outstanding customer service.
- Learning & Development: A wealth of learning opportunities to enhance and develop your skills and confidence.
- Birthday: After 6 months service, if your birthday falls on your contracted day to work, you can leave work early. If you have 2 years service on your birthday, you will receive a £25 Squires gift voucher (pro‑rated for less than 40 hours).
- Cycle2work scheme: After 1 year’s service, offering a 25% to 39% saving on new cycling equipment.
- Child's first day at school: After 1 year's service, come in late and go home early on your child's first day of school.
- RHS Membership or a Tree / Shrub: After 1 year’s service, choose either one tree or shrub to plant each year up to the value of £50 retail or £50 towards RHS annual membership.
- Employee Assistance Programme (EAP): After 2 years service, access to a range of wellbeing resources.
- Retirement: After 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
- Free Parking: Available to all employees in the designated parking areas on our site.
Restaurant: Front of House - Waiting Staff in Knaphill employer: Squires Garden Centre
Contact Detail:
Squires Garden Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant: Front of House - Waiting Staff in Knaphill
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a meal or a coffee. This way, you can see how the staff interact with customers and get a feel for the atmosphere. Plus, it gives you something to chat about during your interview!
✨Tip Number 2
Practice your people skills! Since you'll be working front of house, it's all about making connections. Role-play with a friend or family member to nail down how you'd greet customers and handle queries. The more comfortable you are, the better you'll shine in the interview.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure to express why you want to work at Squire’s specifically. Mention what excites you about the role and how you can contribute to creating a fantastic dining experience for customers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested in the position and helps keep you on their radar. Just a few lines expressing your appreciation for the opportunity can make a big difference!
We think you need these skills to ace Restaurant: Front of House - Waiting Staff in Knaphill
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly manner and interpersonal skills.
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with our restaurant's values. Mention any previous customer service roles or experiences that showcase your willingness to learn and grow with us.
Keep It Professional: While we love a casual vibe, remember to keep your application professional. Use clear language, check for spelling and grammar mistakes, and ensure it reflects the high standards we maintain in our restaurant.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about working with us!
How to prepare for a job interview at Squires Garden Centre
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the restaurant's menu. This will not only show your genuine interest in the role but also help you answer questions about food and drink pairings or dietary options confidently.
✨Show Off Your People Skills
Since this role is all about customer interaction, be prepared to demonstrate your interpersonal skills. Think of examples from past experiences where you've successfully handled customer queries or resolved issues. This will highlight your ability to create a friendly atmosphere.
✨Dress to Impress
First impressions matter! Make sure to dress smartly for your interview. A neat and professional appearance reflects your respect for the role and the establishment. Aim for a polished look that aligns with the restaurant's vibe.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.