At a Glance
- Tasks: Lead and inspire a team at our award-winning Garden Centre while driving sales and customer satisfaction.
- Company: Join Squires, a family-owned garden centre group with a passion for horticulture and customer service.
- Benefits: Enjoy 50% restaurant discounts, generous holiday, and a range of exciting perks.
- Other info: Opportunities for personal growth and a supportive team culture await you.
- Why this job: Make a real difference in a vibrant environment where your ideas can flourish.
- Qualifications: Retail management experience and a love for plants are essential.
The predicted salary is between 30000 - 40000 € per year.
Your primary responsibility will be to provide management support to one of our award-winning Garden Centres. Working closely with the Operations Manager to help the business to succeed.
Responsibilities
- Generate new ideas for building sales and profit and communicate them effectively to teams
- Ensure excellence of customer service is achieved throughout the centre
- Work closely and effectively with product managers to ensure purchasing is within the company product range
- Participate constructively in all management meetings
- Maintain excellent standards of merchandising and housekeeping in accordance with company guidelines
- Work closely with Product Managers as part of the annual range review process
- Understand the business plan and actively participate in delivering its goals
- Create performance monitors for product, service and people performance and review them regularly
- Appropriately plan and utilise department resources to achieve targets
Qualifications
- Proven experience of working in a similar role within a retail environment is essential
- Organised, self-disciplined with a positive, collaborative attitude
- Knowledge of plant and sundries is essential
Squire’s is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex and Berkshire. Since 1936 the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic, customer-focused environment.
Rewards & Benefits
- Employee Discount – 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service
- Holiday (including bank holidays) – 5.6 weeks on joining, increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service
- Bonus – Non-contractual bonus at Christmas, based on the profit of the company in any financial year (first year dependent on start date)
- Pension – Defined Contribution Pension Plan to new employees; if you pay into the plan and meet the government criteria, the company will too and the contributions will be invested
- Attendance reward – After one year’s service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added as a “Thank you”
- Made A Difference Scheme (M.A.D) – Reward scheme for team members who make a difference through outstanding customer service, over and above normal duties or initiatives that have grown the business. A monthly winner is selected and receives a gift
- Learning & Development – Wealth of learning opportunities to enhance and develop your skills and confidence
- Birthday – After 6 months’ service if your birthday falls on your contracted day to work, you can leave work early (holiday policy rules apply). If you have 2 years’ service on your birthday, you will receive a £25 Squires gift voucher (pro-rata for less than 40 hours)
- Cycle2Work scheme – After 1 year’s service, a government initiative offering 25% to 39% saving on new cycling equipment; cost is deducted from pay over 12 or 19 months
- Child’s first day at school – After 1 year’s service you can come in late and go home early on your child’s first day of school
- RHS Membership or a Tree / Shrub – After 1 year’s service, employees can choose either one tree or shrub to plant each year up to the value of £50 retail on the anniversary of your engagement or £50 towards RHS annual membership
- Employee Assistance Programme (EAP) – After 2 years’ service employees are eligible to join an EAP providing wellbeing resources
- Retirement – After 15 years’ service, if you are retiring and have over 15 years’ service, your contracted hours will be reduced by a fifth but your pay will remain the same for the final 3 months
- Free Parking – Available to all employees in designated parking areas on our site
JOW: Garden Centre Management - Manager employer: Squires Garden Centre
Squire’s Garden Centre is an exceptional employer, offering a vibrant and supportive work environment where employee happiness is at the core of our values. With generous benefits such as substantial discounts, extensive holiday allowances, and a commitment to professional development, we empower our team members to thrive in their roles while enjoying a fulfilling work-life balance. Located in Shepperton, our family-owned garden centre fosters a collaborative culture that encourages creativity and innovation, making it an ideal place for those passionate about horticulture and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land JOW: Garden Centre Management - Manager
✨Tip Number 1
Get to know the company inside out! Research Squires Garden Centre, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you the lowdown on the company culture and maybe even put in a good word for you. Plus, it shows you're genuinely interested!
✨Tip Number 3
Prepare for the interview by practising common questions related to garden centre management. Think about how you can demonstrate your experience in retail and customer service. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Squires family right from the start.
We think you need these skills to ace JOW: Garden Centre Management - Manager
Some tips for your application 🫡
Show Your Passion for Gardening:When you're writing your application, let your love for gardening shine through! Share any personal experiences or projects that highlight your knowledge of plants and sundries. We want to see that you’re not just looking for a job, but that you genuinely care about the industry.
Tailor Your Application:Make sure to customise your application to fit the role at Squires Garden Centre. Highlight your relevant experience in retail management and how it aligns with our values. We appreciate when candidates take the time to connect their skills with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and enthusiasm without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like we like it!
How to prepare for a job interview at Squires Garden Centre
✨Know Your Plants
Brush up on your knowledge of plants and sundries before the interview. Being able to discuss specific products and their benefits will show that you’re not just a manager, but someone who truly understands the garden centre environment.
✨Showcase Your Sales Strategies
Prepare to share innovative ideas for boosting sales and profits. Think about past experiences where you successfully implemented strategies and be ready to discuss how you can apply similar tactics at Squires Garden Centre.
✨Customer Service Excellence
Be ready to talk about your approach to customer service. Share examples of how you've ensured high standards in previous roles and how you plan to maintain that excellence at Squires. Remember, they value a friendly, customer-focused environment!
✨Collaborative Spirit
Highlight your ability to work collaboratively with teams, especially product managers. Discuss how you’ve participated in management meetings and contributed to team goals in the past, as this role requires strong teamwork to succeed.
