At a Glance
- Tasks: Provide excellent customer service and assist shoppers in a vibrant garden centre.
- Company: Join a friendly team at a well-loved garden centre.
- Benefits: Enjoy discounts, generous holiday, bonuses, and learning opportunities.
- Other info: Flexible hours with a supportive work environment and career growth.
- Why this job: Make customers smile while gaining valuable experience in retail.
- Qualifications: Friendly attitude, good communication skills, and a willingness to learn.
The predicted salary is between 20000 - 25000 € per year.
Your primary responsibility will be to provide professional support to our customers, working closely with the Garden Centre Manager to help the business succeed.
Rota: Every Saturday 09:00-18:00
Main duties and responsibilities:
- Provide an enjoyable shopping experience for everyone by ensuring all customers are greeted and offered assistance.
- Handle customer queries courteously and efficiently.
- Identify customer needs through interaction, and take appropriate action.
- Establish and maintain excellent standards of merchandising and housekeeping in accordance with company guidelines.
To be successful in this role, we are looking for people with:
- A good friendly manner.
- Good interpersonal skills.
- A willingness to learn.
Rewards & Benefits:
- Employee Discount: 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday: 5.6 weeks on joining, increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus: A non-contractual bonus at Christmas, based on the profit of the company in any financial year.
- Pension: A Defined Contribution Pension Plan for new employees.
- Attendance: After one year's service, if you have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
- Made A Difference Scheme (M.A.D): A reward scheme for team members who make a difference to our business through outstanding customer service.
- Learning & Development: A wealth of learning opportunities to enhance and develop your skills and confidence.
- Birthday: After 6 months service, if your birthday falls on your contracted day to work, you can leave work early.
- Cycle2work scheme: After 1 year's service, offers a saving on new cycling equipment.
- Child's first day at school: After 1 year's service, come in late and go home early on your child's first day of school.
- RHS Membership or a Tree / Shrub: After 1 year's service, choose either one tree or shrub to plant each year up to the value of £50 retail or £50 towards RHS annual membership.
- Employee Assistance Programme (EAP): After 2 years service, access to a range of wellbeing resources.
- Retirement: After 15 years service, contracted hours will be reduced by a fifth but pay will remain the same for your final 3 months.
- Free Parking: Available to all employees in designated parking areas on our site.
Gifts - Sales Assistant employer: Squires Garden Centre
Join our vibrant team as a Gifts Sales Assistant, where we prioritise a friendly and supportive work culture that values exceptional customer service. With generous employee benefits including substantial discounts, extensive holiday allowances, and unique rewards for outstanding contributions, we are committed to fostering your growth and well-being in a welcoming environment. Located in a beautiful garden centre, you will have the opportunity to engage with customers and develop your skills while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Gifts - Sales Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they interact with customers. This will help you align your answers with their values and show that you're a great fit.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle queries or complaints. Role-playing these situations with a friend can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Dress the part! Make sure you look presentable and friendly for your interview. A smart appearance shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and makes it easier for us to keep track of your application.
We think you need these skills to ace Gifts - Sales Assistant
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and helpful nature. Remember, we’re all about creating an enjoyable shopping experience for our customers.
Tailor Your Application:Make sure to tailor your application to the role of Sales Assistant. Highlight any previous customer service experience or skills that align with what we’re looking for, like good interpersonal skills and a willingness to learn. This will help us see how you fit into our team!
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read. We want to quickly understand why you’d be a great addition to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do, so go ahead and get started!
How to prepare for a job interview at Squires Garden Centre
✨Know the Company
Before your interview, take some time to research the company. Understand their values, especially their commitment to customer service and creating a friendly shopping experience. This will help you align your answers with what they’re looking for.
✨Showcase Your Interpersonal Skills
Since this role requires good interpersonal skills, be prepared to demonstrate these during the interview. Share examples of how you've successfully interacted with customers in the past, highlighting your friendly manner and willingness to help.
✨Prepare for Customer Scenarios
Think about potential customer queries or situations you might face in the role. Prepare responses that show how you would handle these scenarios courteously and efficiently, ensuring a positive shopping experience.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in customer service. This shows your interest in the role and helps you gauge if it’s the right fit for you.
