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- Tasks: Support the Sundries Department and manage stock levels effectively.
- Company: Join a vibrant garden centre with a focus on teamwork and customer service.
- Benefits: Enjoy discounts, generous holiday, bonuses, and a pension plan.
- Other info: Opportunities for personal growth and unique employee perks await you!
- Why this job: Be part of a dynamic team and make a real impact in customer satisfaction.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Your primary responsibility will be to provide management support to the Sundries Department, working closely with the Assistant Garden Centre Manager to help the department succeed.
Main duties and responsibilities:
- Maintain good control over stock levels, including accurate ordering and stock clearance where necessary.
- Co-operate fully with line management and product managers.
- Take responsibility for the whole in the absence of the manager.
- Purchasing within the company product range within company guidelines.
- Feed back on current and new products to optimise range and stock availability.
- Close liaison with relevant Product Manager to ensure the optimum range and stock availability.
- Use initiative to increase sales in their Department.
- Sales opportunities are generated through interaction with customers.
- Standards of appearance are monitored and maintained.
- Organises and allocates team and individual tasks, in line with customer service needs.
- Queries and complaints handled with courtesy by all team members, and referred where necessary to the Manager and Product Manager.
Rewards & Benefits:
- Employee Discount – 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday (including bank holidays) – 5.6 weeks on joining increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus – A non-contractual bonus at Christmas, based on the profit of the company in any financial year.
- Pension – Defined Contribution Pension Plan available to new employees.
- Attendance – After one year’s service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a ‘Thank you’.
- Made A Difference Scheme (M.A.D) – A reward scheme for team members who make a difference to our business through outstanding customer service.
- Learning & Development – A wealth of learning opportunities to enhance and develop skills and confidence.
- Birthday – After 6 months service, if your birthday falls on your contracted day to work, you can leave work early.
- Cycle2work scheme – After 1 year’s service, offers a saving on new cycling equipment.
- Child’s first day at school – After 1 year’s service, come in late and go home early on your child’s first day of school.
- RHS Membership or a Tree / Shrub – After 1 year’s service, choose either one tree or shrub to plant each year up to the value of £50 retail.
- Employee Assistance Programme (EAP) – After 2 years service, access to a range of wellbeing resources.
- Retirement – After 15 years service, contracted hours will be reduced by a fifth but pay will remain the same for the final 3 months.
- Free Parking – Available to all employees in designated parking areas on site.
Sundries - Supervisor in England employer: Squires Garden Centre
Contact Detail:
Squires Garden Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sundries - Supervisor in England
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and how they operate. This will help you tailor your responses and show that you’re genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you’ll feel during the actual interview.
✨Tip Number 3
Show off your skills! Bring along examples of your previous work or achievements that relate to the role. This could be anything from sales figures to customer feedback – it’s all about proving you can make a difference in the Sundries Department.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sundries - Supervisor in England
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Sundries Department shine through. We want to see how much you care about providing excellent management support and how you can contribute to our team's success.
Be Specific: Use specific examples from your past experiences that relate to stock control, customer interaction, or team management. This helps us understand how your skills align with the responsibilities of the role.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant skills and experiences that match the duties listed, like purchasing within company guidelines or handling customer queries with courtesy.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Squires Garden Centre
✨Know Your Stock
Familiarise yourself with the products in the Sundries Department. Understand stock levels, ordering processes, and how to optimise product availability. This will show your potential employer that you’re proactive and ready to take charge.
✨Showcase Your Team Management Skills
Be prepared to discuss your experience in organising and allocating tasks within a team. Highlight any past successes in improving customer service or sales through effective team management. This is crucial for the Supervisor role.
✨Customer Interaction is Key
Think of examples where you've successfully interacted with customers to generate sales or resolve complaints. Demonstrating your ability to handle queries with courtesy will resonate well with the interviewers.
✨Feedback and Initiative
Prepare to talk about how you’ve provided feedback on products in previous roles and any initiatives you’ve taken to boost sales. Showing that you can think on your feet and contribute to product range optimisation will set you apart.