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- Tasks: Manage onboarding for merchants, ensuring smooth activation and optimal use of Square's platform.
- Company: Join a leading tech company revolutionising commerce with innovative solutions.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team helping sellers thrive in the evolving world of commerce.
- Qualifications: Strong communication skills and a passion for customer success.
- Other info: Exciting role with a mix of remote and onsite interactions in London.
The predicted salary is between 36000 - 60000 £ per year.
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise‑scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
GSO Implementation Specialists manage the final stages of the sales funnel, working with merchants to drive a closed deal through to activation and accelerate the onboarding process. You'll use deep product and industry knowledge to project‑manage Seller onboarding, ensuring optimal configuration & user training to leverage the potential of Square's platform. This is a customer‑facing role that involves a combination of remote and onsite merchant interactions. We offer remote working within London and surrounding areas. You will report to the Head of GSO UK.
You Will
- Drive world‑class onboarding and implementation experiences for Square's Sellers, ensuring accountability to go‑live timelines and accelerating deal velocity wherever possible.
- Cultivate relationships with Sales.
Implementation Specialist in London employer: SQUAREUP EUROPE LTD
Contact Detail:
SQUAREUP EUROPE LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Implementation Specialist role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to onboarding and implementation. We recommend doing mock interviews with friends or using online resources to get comfortable with the process.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies of past projects where you’ve successfully managed onboarding processes. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals to join our team. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Implementation Specialist in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about helping sellers succeed and how your skills can contribute to that mission.
Tailor Your CV: Make sure to customise your CV for the Implementation Specialist role. Highlight relevant experience and skills that align with our needs, especially in project management and customer interactions. We love seeing how you fit into our world!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story. Use it to explain why you’re the perfect fit for this role and how your background aligns with our goals at Square. Keep it engaging and personal!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SQUAREUP EUROPE LTD
✨Know Your Stuff
Before the interview, dive deep into Square's products and services. Understand how their integrated solutions work and be ready to discuss how you can help sellers optimise their experience. This shows your genuine interest and helps you stand out.
✨Showcase Your Project Management Skills
As an Implementation Specialist, you'll need to manage onboarding effectively. Prepare examples from your past experiences where you've successfully led projects or managed client relationships. Be specific about the challenges you faced and how you overcame them.
✨Emphasise Customer Engagement
Since this role is customer-facing, think of ways you've built strong relationships with clients in the past. Share stories that highlight your communication skills and ability to understand and meet customer needs. This will demonstrate your fit for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about Square's future plans, especially regarding their omnichannel solutions. This not only shows your enthusiasm but also your strategic thinking. It’s a great way to engage with the interviewers and leave a lasting impression.