Talent Acquisition Specialist (In-House)

Talent Acquisition Specialist (In-House)

Full-time

SquareTrade is the fastest growing partner in the global device protection market and we work with many of the world\'s largest operators, retailers and manufacturers. Our obsession with putting the customer first, from our transparent T&Cs to our better products, always available online claim filing and our flexible resolution options, are all underpinned by our exceptional team. This is the secret behind how we\'ve continued to shake up the industry. We are the ones transforming a "bad" service category into something that empowers people to take care of the things that keep life running smoothly. Together, we\'re united by the same end goal: to completely change what people expect from an insurance plan.

We now protect over 140 million devices globally and work across Europe, with partners including Apple, T-Mobile and Telenor. We have been first to market with a number of key innovations, including fully-digital claims, choice of resolution option, next day exchange and same-day services via local and on-site repair. Our European ambition continues to grow as we step into new sectors including B2B, CE insurance and trade in products.

We are looking for an experienced and proactive Talent Acquisition Specialist to join our growing team. This role is ideal for someone who thrives in a fast-paced, high-growth environment and takes full ownership of the hiring lifecycle. You will play a critical role in shaping our workforce by attracting, engaging, and hiring top talent while acting as a strong ambassador for our employer brand.

Key Responsibilities:

End-to-End Recruitment

Own and deliver the full recruitment lifecycle from initial briefing through to offer

Partner with hiring managers to understand hiring needs and role requirements

Manage multiple complex vacancies simultaneously across various departments

Develop and implement creative sourcing strategies to identify high-quality candidates

Utilise a range of channels including LinkedIn, referrals, and networking

Build and maintain talent pipelines for current and future hiring needs

Stakeholder Management

Act as a trusted advisor to hiring managers, providing guidance on market insights and hiring strategies

Ensure a high level of communication and expectation management throughout the hiring process

Reporting & Analytics

Track and report on key recruitment metrics (e.g. time to hire, source effectiveness)

Use data to drive continuous improvement in hiring processes and outcomes

Process Optimisation & Transformation

Lead end-to-end transformation of TA processes, systems, and tools

Drive operational excellence and scalability

Continuously review and improve recruitment processes to implement automation, enhance efficiency and candidate experience

Support and train hiring managers on best interview practices and techniques

Culture & Values Assessment

Act as the gatekeeper for cultural alignment, leading and standardising culture-fit interviews across all hires

Champion company values throughout the hiring process, ensuring every hire strengthens organisational culture

Design and evolve culture assessment frameworks to ensure consistency, fairness, and quality of hiring decisions

Employer Brand & Candidate Experience

Act as a brand ambassador, promoting the company’s culture, values, and proposition

Own and continuously enhance the end-to-end candidate experience

Partner with internal teams to develop employer branding initiatives and attract top talent

Benchmark candidate experience and continuously improve outcomes

Minimum 5+ years’ experience in talent acquisition, preferably in-house or a combination of agency and in-house

Professional HR or recruitment qualification (e.g. CIPD Level 5 or above) is highly desirable

Strong sourcing and headhunting skills with a proactive approach

Ability to manage multiple roles and stakeholders in a fast-paced environment

Experience using Applicant Tracking Systems (ATS) and recruitment tools (e.g. SmartRecruiters, Workday, LinkedIn Recruiter)

Experience working with data and recruitment metrics, including reporting and process optimisation

Demonstrated experience leading recruitment process improvements and change initiatives

Strong knowledge of inclusive hiring practices, and best-practice recruitment methodologies

Excellent stakeholder management and communication skills

This role is based in market but will requiresignificantinternal travel to partner locations along withmonthlyinternational travel toSquareTradeHQ in London.

On average,two tothree days per week will be spent with the partner, across a mix of locations,including HQ andstores,both within and outside the assigned region, depending on business requirements.

SquareTrade is an Equal Opportunity Employer.

What We Offer

• Opportunity to shape and influence hiring strategy
• Collaborative and high-growth working environment
• 2 charity days per year. For each day we will contribute the equivalent of your daily salary to the charity on your behalf.
• Private Healthcare and Health Cash Plan with Simply Health
• Monthly Gym/fitness allowance
• Monthly Wellness allowance
• Monthly Phone/Internet allowance
• Annual professional development allowance
• Headspace
• Friends & Family Mobile Repair Benefit