At a Glance
- Tasks: Drive sales growth in Nordic markets and enhance partner engagement.
- Company: Join SquareTrade, a leader in device protection with a customer-first approach.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional development.
- Other info: Dynamic role with significant ownership and excellent career growth potential.
- Why this job: Be part of a team transforming the insurance industry and making a real impact.
- Qualifications: Fluency in Nordic languages, strong communication skills, and data-driven mindset.
The predicted salary is between 50000 - 65000 € per year.
Company Description
SquareTrade is the fastest growing partner in the global device protection market and we work with many of the world’s largest operators, retailers and manufacturers. Our obsession with putting the customer first, from our transparent T&Cs to our better products, always available online claim filing and our flexible resolution options, are all underpinned by our exceptional team. This is the secret behind how we’ve continued to shake up the industry. We are the ones transforming a “bad” service category into something that empowers people to take care of the things that keep life running smoothly. Together, we’re united by the same end goal: to completely change what people expect from an insurance plan. We now protect over 140 million devices globally and work across Europe, with partners including Apple, T-Mobile and Telenor. We have been first to market with a number of key innovations, including fully-digital claims, choice of resolution option, next day exchange and same-day services via local and on-site repair. Our European ambition continues to grow as we step into new sectors including B2B, CE insurance and trade in products.
Job Description
SquareTrade is seeking a commercially minded and analytically strong Retail Growth Manager to drive sustainable growth across our Nordic markets. The role will be part of our Partnerships team, reporting into the Account Manager based at the SquareTrade HQ in London, UK. The Retail Growth Manager will be responsible for driving sales in the Nordics markets and play a critical part in translating commercial targets into consistent results by working closely with partner retail stakeholders and the Account Manager. The role requires a balance of strategic thinking, structured analysis, and practical problem-solving, with a strong understanding of the retail environment. This is a role with significant ownership, operating across markets and functions to improve performance, execution quality, and partner engagement.
Key responsibilities
- Growth and Performance Ownership
- Own the end-to-end performance of SquareTrade’s products across assigned markets
- Drive improvements in the sales effectiveness and quality working with local stakeholders
- Use performance insight to identify growth opportunities and prioritise focus areas
- Own the in-store roll-out of new products, initiatives, and campaigns
- Partner Engagement
- Build and maintain strong, effective relationships with key retail stakeholders
- Act as a trusted point of contact for performance, execution, and growth discussions
- Ensure consistent alignment between SquareTrade objectives and partner priorities
- Facilitate structured performance dialogue through regular planning and review forums
- Enablement and Operational Effectiveness
- Identify capability gaps and contribute to the continuous improvement of sales enablement and agent training approaches
- Act as the first point of contact for product, operational, or compliance related questions from the market
- Contribute to improving customer and operational outcomes by identifying systemic issues and opportunities
- Insight and Cross Functional Contribution
- Translate market insights into clear, actionable input for the Account Manager
- Contribute to cross functional initiatives that improve commercial, customer, or operational performance
- Share learnings and best practices across markets to support continuous improvement
Qualifications
- Fluent in one/more Nordic languages and professional working proficiency in English
- Strong communication and facilitation skills – Ability to build and maintain relationships with external partners and internal stakeholders, and influence performance without direct authority
- Data-driven commercial acumen – Comfortable translating quantitative data and qualitative insights into clear initiatives that drive growth
- Problem-solving mindset – Comfortable navigating ambiguity, resolving issues, and driving progress in fast‑moving environments
- Organised and self-directed – Capable of managing multiple priorities and stakeholders
- Retail experience – Desired
Additional Information
We work in a hybrid model: 3 days in the office, 2 days from home. All your information will be kept confidential according to EEO guidelines.
The Team: http://www.squaretrade.com/leadership
SquareTrade is an Equal Opportunity Employer.
Retail Growth Manager, Nordic markets. in London employer: SquareTrade
SquareTrade is an exceptional employer that prioritises employee growth and development within a dynamic and innovative work culture. With a strong focus on collaboration and performance, employees are empowered to take ownership of their roles while enjoying the flexibility of a hybrid working model. The company's commitment to transforming the device protection market, combined with its partnerships with leading brands, offers unique opportunities for meaningful contributions in the Nordic markets.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Growth Manager, Nordic markets. in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to SquareTrade. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research SquareTrade’s products and their impact on the market. Show us you’re not just another candidate but someone who genuinely cares about driving growth in the Nordic markets.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the Retail Growth Manager role. We want to hear how you can drive sales and improve performance in a way that resonates with our partners.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you’re serious about joining the SquareTrade team.
We think you need these skills to ace Retail Growth Manager, Nordic markets. in London
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your enthusiasm for the retail sector shine through. We want to see how your experiences and insights can contribute to driving growth in the Nordic markets. Make it personal and relatable!
Be Data-Driven:Since this role is all about using data to drive performance, make sure to highlight any relevant experience you have with data analysis. We love seeing how you've used insights to make decisions or improve sales effectiveness in your previous roles.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and qualifications mentioned in the job description. We appreciate when candidates take the extra step to align their experiences with our needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at SquareTrade!
How to prepare for a job interview at SquareTrade
✨Know Your Numbers
As a Retail Growth Manager, you'll need to be data-driven. Brush up on key metrics related to sales performance and growth in the retail sector. Be ready to discuss how you've used data to drive decisions in your previous roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in fast-paced environments. SquareTrade values a problem-solving mindset, so think of specific instances where you navigated ambiguity and drove progress.
✨Build Relationships
Since this role involves engaging with retail stakeholders, practice articulating how you've built and maintained relationships in past positions. Highlight your communication skills and how they’ve helped you influence performance without direct authority.
✨Understand the Nordic Markets
Familiarise yourself with the retail landscape in the Nordic countries. Research local trends, consumer behaviour, and competitors. Showing that you understand the market will demonstrate your commitment and strategic thinking.
