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- Tasks: Manage HR operations, ensuring smooth onboarding, offboarding, and employee record maintenance.
- Company: Join SquareTrade, a fast-growing company revolutionising the service industry.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be a key player in shaping HR processes and enhancing employee engagement.
- Qualifications: 5+ years in HR operations, strong knowledge of HR systems, and excellent communication skills.
- Other info: Work in a dynamic environment with a focus on innovation and customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
SquareTrade is the fastest growing company of its kind. We are revolutionising a $30b industry with service innovation and attention to customer satisfaction. We partner with some of the largest, most sophisticated retailers and carriers in the world (Amazon, Walmart, The Home Depot to name a few), consistently win industry awards, and have received tens of thousands of 5-star reviews.
Serve as the primary point of contact for HR operational matters, ensuring smooth execution of HR processes including onboarding, offboarding, employee changes, and HRIS updates.
- Maintain accurate and up-to-date employee records in accordance with legal requirements and company policies.
- Partner with payroll, finance, and other cross‐functional teams to ensure data accuracy and timely processing of employee information.
- Support the implementation, maintenance, and optimisation of HR systems (e.g., HRIS, performance management, time tracking).
- Assist with HR compliance initiatives, including audits, policy reviews, and employment law updates.
- Develop and refine HR processes and standard operating procedures to improve efficiency and service delivery.
- Generate reports and analytics for workforce metrics, headcount tracking, and compliance purposes.
- Act as a trusted advisor to managers and employees on HR operational policies and procedures.
- Coordinate and support employee engagement programs, recognition initiatives, and internal communications in close collaboration with the HRBP team.
Qualifications:
- EMEA payroll experience.
- 5+ years of experience in HR operations or HR generalist roles.
- CIPD Level 5/7 or higher.
- Strong knowledge of HR systems and tools.
- Solid understanding of employment legislation and HR best practices.
- Exceptional organisational skills and attention to detail.
- High level of proficiency in Microsoft Excel.
- Solid skills in Microsoft Word and PowerPoint.
- High level of integrity, confidentiality, and professionalism.
- Excellent communication and interpersonal skills.
- Experience working in a fast‐paced, high‐growth, or global environment.
- Familiarity with data privacy regulations and global HR operations.
- Experience with payroll an advantage.
- Experience working in multiple European geographies an advantage – especially Spain, Belgium, Norway and the UK.
We work in a hybrid model: 3 days in the office, 2 days from home. All your information will be kept confidential according to EEO guidelines. SquareTrade is an Equal Opportunity Employer.
HR Operations Partner (FTC) in London employer: SquareTrade Europe
Contact Detail:
SquareTrade Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Partner (FTC) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who work at SquareTrade or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by researching common HR operational scenarios. Think about how you would handle onboarding or compliance issues, and be ready to share your experiences. We love seeing candidates who can think on their feet!
✨Tip Number 3
Show off your skills with real examples! When discussing your experience, highlight specific projects or processes you've improved. This will demonstrate your value and fit for the HR Operations Partner role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the SquareTrade team!
We think you need these skills to ace HR Operations Partner (FTC) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Operations Partner role. Highlight your relevant experience, especially in HR operations and compliance, and don’t forget to mention your EMEA payroll experience if you have it!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for SquareTrade. Mention specific examples of how you've improved HR processes or supported employee engagement in previous roles.
Show Off Your Skills: We love seeing candidates who can demonstrate their skills! If you’re proficient in Microsoft Excel, Word, and PowerPoint, make sure to highlight that. Also, share any experience you have with HR systems and tools.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at SquareTrade!
How to prepare for a job interview at SquareTrade Europe
✨Know Your HR Stuff
Make sure you brush up on your HR operations knowledge, especially around onboarding, offboarding, and compliance. Familiarise yourself with the latest employment legislation and best practices, as this will show that you're not just a candidate, but a potential expert in the field.
✨Showcase Your Analytical Skills
Since the role involves generating reports and analytics, be prepared to discuss your experience with data analysis. Bring examples of how you've used metrics to improve HR processes or support decision-making in previous roles. This will demonstrate your ability to contribute to the company's operational efficiency.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific HR situations, like managing employee records or dealing with compliance issues. Think through some scenarios beforehand and prepare your responses. This will help you articulate your thought process and problem-solving skills during the interview.
✨Highlight Your Communication Skills
As an HR Operations Partner, you'll need to communicate effectively with various stakeholders. Be ready to share examples of how you've successfully collaborated with cross-functional teams or resolved conflicts. This will showcase your interpersonal skills and ability to act as a trusted advisor.
