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For Companies At a Glance
- Tasks: Support HR processes, maintain employee records, and drive operational excellence.
- Company: Join SquareTrade, a fast-growing company revolutionising the service industry.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team making a real impact in HR operations.
- Qualifications: 5+ years in HR operations, strong knowledge of HR systems, and excellent communication skills.
- Other info: Work with top retailers and enjoy a collaborative culture.
The predicted salary is between 36000 - 60000 £ per year.
Job Title
HR Operations Partner (FTC) – SquareTrade Europe
Company Description
SquareTrade is the fastest growing company of its kind. We’re revolutionizing a $30b industry with service innovation and attention to customer satisfaction. We partner with some of the largest, most sophisticated retailers and carriers in the world (Amazon, Walmart, The Home Depot to name a few), consistently win industry awards, have received tens of thousands of 5-star reviews… and we’re just getting started. A member of the Allstate family, SquareTrade has headquarters in San Francisco and London and is currently expanding in Europe and Asia Pacific, including Japan and Australia.
Job Description
- Serve as the primary point of contact for HR operational matters, ensuring smooth execution of HR processes including onboarding, offboarding, employee changes, and HRIS updates.
- Maintain accurate and up-to-date employee records in accordance with legal requirements and company policies.
- Partner with payroll, finance, and other cross‑functional teams to ensure data accuracy and timely processing of employee information.
- Support the implementation, maintenance, and optimisation of HR systems (e.g., HRIS, performance management, time tracking).
- Assist with HR compliance initiatives, including audits, policy reviews, and employment law updates.
- Develop and refine HR processes and standard operating procedures to improve efficiency and service delivery.
- Generate reports and analytics for workforce metrics, headcount tracking, and compliance purposes.
- Act as a trusted advisor to managers and employees on HR operational policies and procedures.
- Coordinate and support employee engagement programs, recognition initiatives, and internal communications in close collaboration with the HRBP team.
Qualifications
- EMEA payroll experience.
- 5+ years of experience in HR operations or HR generalist roles.
- CIPD Level 5/7 or higher.
- Strong knowledge of HR systems and tools.
- Solid understanding of employment legislation and HR best practices.
- Exceptional organisational skills and attention to detail.
- High level of proficiency in Microsoft Excel.
- Solid skills in Microsoft Word and Powerpoint.
- High level of integrity, confidentiality, and professionalism.
- Excellent communication and interpersonal skills.
- Experience working in a fast‑paced, high‑growth, or global environment.
- Familiarity with data privacy regulations and global HR operations.
- Experience with payroll an advantage.
- Experience working in multiple European geographies an advantage – especially Spain, Belgium, Norway and the UK.
Additional Information
We work in a hybrid model: 3 days in the office, 2 days from home.
All your information will be kept confidential according to EEO guidelines.
SquareTrade is an Equal Opportunity Employer.
Seniority Level
Mid‑Senior level
Employment Type
Contract
Job Function
Human Resources
Industries
Human Resources
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HR Operations Partner (FTC) employer: SquareTrade Europe
Contact Detail:
SquareTrade Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Partner (FTC)
✨Tip Number 1
Network like a pro! Reach out to current employees at SquareTrade on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching SquareTrade’s culture and values. We want to see how you align with our mission of revolutionising the industry, so be ready to share your thoughts on customer satisfaction and service innovation.
✨Tip Number 3
Showcase your HR expertise! Be prepared to discuss specific HR processes you've managed, especially around onboarding and compliance. We love candidates who can demonstrate operational excellence and a keen eye for detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at SquareTrade.
We think you need these skills to ace HR Operations Partner (FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Operations Partner role. Highlight your relevant experience, especially in HR operations and compliance. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Skills: Don’t forget to showcase your skills in HR systems and tools, as well as your understanding of employment legislation. We’re keen on seeing how you can bring operational excellence to our HR function!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you into our system quickly!
How to prepare for a job interview at SquareTrade Europe
✨Know Your HR Basics
Make sure you brush up on your HR operations knowledge, especially around onboarding, offboarding, and compliance. SquareTrade is looking for someone who can hit the ground running, so being well-versed in these processes will show that you're ready to contribute from day one.
✨Showcase Your Data Skills
Since this role involves maintaining data integrity and generating reports, be prepared to discuss your experience with HR systems and tools. Highlight any specific examples where you've used Microsoft Excel or other software to manage HR data effectively.
✨Demonstrate Your Organisational Prowess
With a focus on operational excellence, it's crucial to convey your exceptional organisational skills. Share examples of how you've streamlined HR processes or improved service delivery in previous roles to illustrate your ability to enhance efficiency.
✨Be a People Person
As an HR Operations Partner, you'll need to act as a trusted advisor. Prepare to discuss how you've built relationships with managers and employees in the past. Show that you can communicate effectively and handle sensitive information with integrity and professionalism.
