At a Glance
- Tasks: Provide L1/L2 support for critical trading infrastructure and ensure high availability.
- Company: Join a leading trading firm with a focus on innovation and technology.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced environment with opportunities to work on cutting-edge technologies.
- Why this job: Be part of a dynamic team that drives improvements in trading technology.
- Qualifications: 4+ years of support experience and strong skills in Linux/Unix and scripting.
The predicted salary is between 36000 - 60000 £ per year.
The Trading Infrastructure Support Engineer will be part of a highly talented team of support engineers responsible for ensuring high availability of Squarepoint's mission critical services such as Infrastructure as a Service (IaaS), Build & Deploy, Research and Trading. The candidate will be responsible for providing L1/L2 support across all services globally distributed across APAC, EMEA and AMER regions.
- Provide monitoring and L1/L2 support across all services and quickly react to any outages to maintain a highly available environment.
- Quickly identify, analyze and correct alerts & issues and/or escape to minimize trade flow impact and preempt outages.
- Intensive interaction with trading community, external vendors, development and infrastructure teams.
- Oversee automated processes, scheduled jobs and regular reports.
- Identify inefficiencies such as repetitive activities, manual processes and suboptimal tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams.
Required Qualifications
- 4+ years of support experience a must.
- Experience in Linux/Unix administration (RHEL/CentOS/OEL preferred).
- Proficiency in Python, Bash scripting.
- Good working knowledge of storage and different storage protocols (nfs gpfs a plus).
- Experience with Infrastructure automation (Chef, Puppet or Ansible).
- Experience with Kafka or like messaging buses.
- Experience with CICD tooling.
- Experience with Monitoring infrastructure (ELK and Prometheus preferred).
- Database administration experience (MySql or PostgreSql preferred).
- Experience in container software administration (Docker, Podman, Kubernetes, GKE or Helm preferred).
- Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP).
- Ability to navigate network equipment command line.
- Bachelor's Degree in Computer Science, Engineering or related subject.
Nice to have
- Highly organized, detailed, control oriented, enjoys solving problems and brings in a "take charge" attitude.
- Strong verbal/written communication skills required to support daily interaction with internal teams, external vendors and service providers.
- Self-motivated individual that takes initiatives and has an ownership & accountability mindset.
- Must show the ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environment.
Support Analyst - Trading Infra Support in London employer: Squarepoint
Squarepoint is an exceptional employer that fosters a dynamic and collaborative work culture, ideal for those passionate about technology and trading infrastructure. With a strong emphasis on employee growth, we offer extensive training opportunities and encourage innovation through automation and process improvement. Located in a vibrant area with a global reach, our team enjoys the benefits of working in a fast-paced environment while maintaining a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Support Analyst - Trading Infra Support in London
✨Tip Number 1
Network, network, network! Get in touch with folks in the trading and support community. Attend meetups or webinars, and don’t be shy to slide into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with Linux/Unix or Python, consider creating a small project or contributing to open-source. This not only sharpens your skills but also gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for those technical interviews! Brush up on your knowledge of monitoring tools like ELK and Prometheus, and be ready to talk about your experience with automation tools like Ansible or Chef. Practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can help us maintain high availability in our services. Your next big opportunity could be just a click away!
We think you need these skills to ace Support Analyst - Trading Infra Support in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Support Analyst role. Highlight your experience with Linux/Unix, Python, and any relevant support roles you've had. We want to see how your skills match what we're looking for!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled issues in previous roles. We love candidates who can think on their feet and come up with solutions quickly, especially in a fast-paced environment like ours.
Be Clear and Concise:When writing your cover letter or any additional information, keep it clear and to the point. We appreciate straightforward communication, so make sure you get your key points across without fluff.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Squarepoint
✨Know Your Tech Inside Out
Make sure you brush up on your Linux/Unix skills, especially RHEL/CentOS/OEL. Be ready to discuss your experience with Python and Bash scripting, as well as any automation tools like Chef or Ansible. The more confident you are in these areas, the better you'll impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled issues in previous roles, particularly in high-pressure situations. Think about times when you identified inefficiencies or automated processes to improve workflows. This will demonstrate your proactive approach and ability to think on your feet.
✨Communicate Clearly and Effectively
Since this role involves intensive interaction with various teams, practice articulating your thoughts clearly. Be prepared to explain complex technical concepts in simple terms. Good communication can set you apart, so don’t underestimate its importance!
✨Familiarise Yourself with the Company’s Environment
Research Squarepoint and their trading infrastructure. Understanding their services and challenges will help you tailor your responses during the interview. It shows that you're genuinely interested and have done your homework, which can make a great impression.
