SquaredUp is seeking a Customer Success Executive in Maidenhead to support the Customer Success Manager in driving retention and growth across our customer base. You’ll help manage renewal preparation and tracking, and identify upsell opportunities as customers expand their usage of the platform.
You will own onboarding and ongoing check-ins for a subset of customers, follow up after events to maintain engagement, and collaborate with Technical Account Managers.
#J-18808-Ljbffr
Customer Success & Renewal Specialist in Maidenhead employer: SquaredUp
SquaredUp is an exceptional employer that prioritises ethical practices and employee well-being, making it a standout choice for those seeking meaningful work in the tech industry. With a commitment to professional growth, a supportive remote-first culture, and a comprehensive benefits package, including generous holiday allowances and volunteering opportunities, employees are empowered to thrive both personally and professionally. Join us in shaping the future of operational intelligence while enjoying a collaborative environment that values integrity and passion.