At a Glance
- Tasks: Drive sales growth in Nordic markets and enhance partner engagement.
- Company: Join SquareTrade, a leader in device protection with a customer-first approach.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional development.
- Other info: Dynamic role with significant ownership and excellent career growth potential.
- Why this job: Be part of a team transforming the insurance industry and making a real impact.
- Qualifications: Fluent in Nordic languages, strong communication skills, and data-driven mindset.
The predicted salary is between 45000 - 55000 £ per year.
Company Description
SquareTrade is the fastest growing partner in the global device protection market and we work with many of the world’s largest operators, retailers and manufacturers. Our obsession with putting the customer first, from our transparent T&Cs to our better products, always available online claim filing and our flexible resolution options, are all underpinned by our exceptional team. This is the secret behind how we’ve continued to shake up the industry. We are the ones transforming a “bad” service category into something that empowers people to take care of the things that keep life running smoothly. Together, we’re united by the same end goal: to completely change what people expect from an insurance plan. We now protect over 140 million devices globally and work across Europe, with partners including Apple, T-Mobile and Telenor. We have been first to market with a number of key innovations, including fully-digital claims, choice of resolution option, next day exchange and same-day services via local and on-site repair. Our European ambition continues to grow as we step into new sectors including B2B, CE insurance and trade in products.
Job Description
SquareTrade is seeking a commercially minded and analytically strong Retail Growth Manager to drive sustainable growth across our Nordic markets. The role will be part of our Partnerships team, reporting into the Account Manager based at the SquareTrade HQ in London, UK. The Retail Growth Manager will be responsible for driving sales in the Nordics markets and play a critical part in translating commercial targets into consistent results by working closely with partner retail stakeholders and the Account Manager. The role requires a balance of strategic thinking, structured analysis, and practical problem-solving, with a strong understanding of the retail environment. This is a role with significant ownership, operating across markets and functions to improve performance, execution quality, and partner engagement.
Key responsibilities
- Growth and Performance Ownership
- Own the end-to-end performance of SquareTrade’s products across assigned markets
- Drive improvements in the sales effectiveness and quality working with local stakeholders
- Use performance insight to identify growth opportunities and prioritise focus areas
- Own the in-store roll-out of new products, initiatives, and campaigns
- Partner Engagement
- Build and maintain strong, effective relationships with key retail stakeholders
- Act as a trusted point of contact for performance, execution, and growth discussions
- Ensure consistent alignment between SquareTrade objectives and partner priorities
- Facilitate structured performance dialogue through regular planning and review forums
- Enablement and Operational Effectiveness
- Identify capability gaps and contribute to the continuous improvement of sales enablement and agent training approaches
- Act as the first point of contact for product, operational, or compliance related questions from the market
- Contribute to improving customer and operational outcomes by identifying systemic issues and opportunities
- Insight and Cross Functional Contribution
- Translate market insights into clear, actionable input for the Account Manager
- Contribute to cross functional initiatives that improve commercial, customer, or operational performance
- Share learnings and best practices across markets to support continuous improvement
Qualifications
- Fluent in one/more Nordic languages and professional working proficiency in English
- Strong communication and facilitation skills – Ability to build and maintain relationships with external partners and internal stakeholders, and influence performance without direct authority
- Data-driven commercial acumen – Comfortable translating quantitative data and qualitative insights into clear initiatives that drive growth
- Problem-solving mindset – Comfortable navigating ambiguity, resolving issues, and driving progress in fast‑moving environments
- Organised and self-directed – Capable of managing multiple priorities and stakeholders
- Retail experience – Desired
Additional Information
We work in a hybrid model: 3 days in the office, 2 days from home. All your information will be kept confidential according to EEO guidelines.
The Team: SquareTrade is an Equal Opportunity Employer
Retail Growth Manager, Nordic markets. in London employer: Square trade
SquareTrade is an exceptional employer, offering a dynamic work environment that prioritises employee growth and collaboration. With a strong focus on innovation in the device protection market, employees are empowered to drive meaningful change while enjoying a hybrid work model that promotes work-life balance. The company's commitment to professional development and its supportive culture make it an ideal place for those looking to make a significant impact in the Nordic markets.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Growth Manager, Nordic markets. in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Square trade). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Square trade. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Retail Growth Manager, Nordic markets. in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Square trade.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Square trade. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Square trade
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Square trade to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Square trade, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Square trade's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
