At a Glance
- Tasks: Welcome clients, manage a busy switchboard, and deliver top-notch customer service.
- Company: Join a thriving recruitment consultancy in Burnley with a supportive team.
- Benefits: Competitive salary, great holidays, pension, healthcare, and free parking.
- Why this job: Be the face of the company and make a difference in client experiences.
- Qualifications: Experience in customer service and a professional telephone manner.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
The predicted salary is between 24000 - 26000 £ per year.
A recruitment consultancy is looking for a Front of House Receptionist in Burnley. The role involves meeting clients, managing a busy switchboard, and providing excellent customer service.
Candidates should have experience in customer-driven roles and a professional telephone manner.
Offering a competitive salary between £24k-£26k per annum along with good holidays, pension, healthcare, and free parking. Join a thriving team in a supportive environment.
Front of House Receptionist — Welcoming, Admin & Switchboard Pro in Burnley employer: Square Peg Associates
Contact Detail:
Square Peg Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Receptionist — Welcoming, Admin & Switchboard Pro in Burnley
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and recent news. This will help you connect with them during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about welcoming clients and providing top-notch service, think of scenarios where you can demonstrate your ability to handle different situations with a professional telephone manner.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insights about the company and the role. They might even give you tips on what the hiring managers are looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to join our thriving team.
We think you need these skills to ace Front of House Receptionist — Welcoming, Admin & Switchboard Pro in Burnley
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer-driven roles. We want to see how you've gone above and beyond to provide excellent service, so share specific examples that showcase your skills!
Nail That Professional Telephone Manner: Since you'll be managing a busy switchboard, it's crucial to demonstrate your professional telephone manner. We recommend mentioning any relevant experience you have with phone communication and how you handle calls effectively.
Tailor Your Application: Take the time to tailor your application to the role. We love seeing candidates who understand what we're looking for, so make sure to align your skills and experiences with the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Square Peg Associates
✨Know Your Role Inside Out
Before the interview, make sure you understand what a Front of House Receptionist does. Familiarise yourself with the key responsibilities like managing a busy switchboard and providing top-notch customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Telephone Etiquette
Since a professional telephone manner is crucial for this position, practice answering calls in a friendly and clear tone. You could even role-play with a friend to simulate common scenarios you might face on the job. This will help you feel more at ease during the interview when discussing your communication skills.
✨Showcase Your Customer Service Skills
Think of specific examples from your past experiences where you provided excellent customer service. Be ready to share these stories during the interview, highlighting how you handled challenging situations and ensured client satisfaction. This will demonstrate your ability to thrive in a customer-driven role.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask the interviewer about the company culture or team dynamics. This shows that you're not just interested in the job but also in how you can fit into their thriving team. Plus, it gives you a chance to assess if the environment is right for you.