Customer Assistant in Accrington

Customer Assistant in Accrington

Accrington Full-Time 25000 - 26000 £ / year (est.) No home office possible
Square Peg Associates

At a Glance

  • Tasks: Create amazing customer experiences and support events with a hands-on approach.
  • Company: Join a vibrant team at Square Peg Associates, a leading recruitment consultancy.
  • Benefits: Enjoy a competitive salary, onsite food, pension scheme, and well-being initiatives.
  • Why this job: Work Monday to Friday in a dynamic environment where no two days are the same.
  • Qualifications: Passion for people, strong communication skills, and experience with Microsoft Office.
  • Other info: Be part of a friendly team with exciting social events and growth opportunities.

The predicted salary is between 25000 - 26000 £ per year.

We are looking for customer centric people, maybe from an administrative, retail, fitness or hospitality sector. You may have been a host, a receptionist or worked in a great call centre role or administrator. Would you like to work Monday to Friday instead of evenings and weekends? Is this role for you?

People, clients and customers are at the heart of what this company embraces and delivers. The environment that they provide gives both staff and customers the right environment to perform to their very best.

Benefits
  • Salary: Circa £25k-£26k pa
  • Food & Snacks: Onsite restaurant and tuck shop
  • Pension: Secure your future with the pension scheme
  • Support: Explore our well-being initiatives onsite and a friendly team
  • Socials & events: A calendar of events and socials if you want to partake
What will I be doing?
  • Providing customers with an amazing experience as you help them from the initial greeting and helping out from time to time, covering on the reception desk
  • Setting up buffets, catering and food & drinks for meetings and events, ensuring that the rooms are tidy and well-organised
  • Delivering a fast, friendly, efficient face to face customer experience by being responsive to queries
  • Supporting with the organisation of visitors and booking meeting rooms
  • Helping with any facilities queries, which may be related to room sizes and layouts, maintenance problems, IT or equipment queries
  • General administrative duties

This is a real hands-on role, where no two days are the same. We are looking for someone who brings energy, a positive approach, a can-do attitude. The role is brilliant for someone who just loves getting stuck-in to daily tasks.

Who you are
  • You’re passionate about people and creating those amazing experiences
  • You’re friendly, presentable and great with customers. You’re a strong communicator who can also listen, get involved and complete given tasks
  • You’ve got good organisational skills and attention to detail
  • You’re a team player with high levels of motivation, a positive attitude and willingness to learn
  • You’re experienced in using Microsoft Word, Excel and Email

To join this fantastic team and be rewarded well, please apply today!

Customer Assistant in Accrington employer: Square Peg Associates

At Square Peg Associates, we pride ourselves on being an exceptional employer that values its people and fosters a supportive work culture. With a focus on employee well-being, we offer a range of benefits including a competitive salary, onsite dining options, and a vibrant calendar of social events, all while providing opportunities for personal and professional growth in a dynamic environment. Join us in the heart of the North West, where your passion for customer service can truly shine, and every day brings new and rewarding challenges.
Square Peg Associates

Contact Detail:

Square Peg Associates Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant in Accrington

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on the company’s values and work environment. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.

✨Tip Number 2

Practice your people skills! Since this role is all about customer interaction, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your chat!

✨Tip Number 3

Dress the part! First impressions matter, so make sure you look presentable and professional. A smart outfit can boost your confidence and show that you take the opportunity seriously.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a simple gesture that keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Customer Assistant in Accrington

Customer Service
Communication Skills
Organisational Skills
Attention to Detail
Teamwork
Positive Attitude
Microsoft Word
Microsoft Excel
Email Communication
Problem-Solving Skills
Adaptability
Event Coordination
Time Management

Some tips for your application 🫡

Show Your Customer Passion: Make sure to highlight your love for customer service in your application. We want to see how you've created amazing experiences for customers in your previous roles, whether that's in retail, hospitality, or any other sector!

Be Yourself: Let your personality shine through! We’re looking for friendly and approachable candidates, so don’t be afraid to show us who you are in your written application. A positive attitude goes a long way!

Tailor Your Application: Take a moment to customise your application for this role. Mention specific skills that match the job description, like your organisational skills or experience with Microsoft Office. It shows us you’ve done your homework!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy to do!

How to prepare for a job interview at Square Peg Associates

✨Know Your Customer Service Basics

Brush up on your customer service skills and be ready to share examples of how you've created amazing experiences for customers in the past. Think about specific situations where you went above and beyond, as this will show your passion for people.

✨Show Off Your Organisational Skills

Since the role involves a lot of administrative tasks, be prepared to discuss how you manage your time and keep things organised. Bring up any tools or methods you use to stay on top of your tasks, and maybe even mention a time when your organisational skills saved the day.

✨Be Ready to Get Hands-On

This job is all about being proactive and getting stuck in. During the interview, express your enthusiasm for taking on various tasks, whether it's setting up for meetings or helping with facilities queries. Show that you're adaptable and ready to tackle whatever comes your way.

✨Demonstrate Your Team Spirit

Since teamwork is key in this role, think of examples where you've worked well with others. Highlight your ability to communicate effectively and listen to your teammates. This will help convey that you're not just a lone wolf but someone who thrives in a collaborative environment.

Customer Assistant in Accrington
Square Peg Associates
Location: Accrington

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>