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- Tasks: Coordinate daily transportation orders and ensure smooth communication with customers and drivers.
- Company: Join a dynamic team in Blackburn focused on efficient transport solutions.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: Be part of a role that enhances customer satisfaction and builds lasting relationships.
- Qualifications: Strong communication skills and a proactive attitude are essential; experience in logistics is a plus.
- Other info: Flexibility in planning routes and adapting to changes is key to success in this role.
The predicted salary is between 24000 - 36000 £ per year.
Main Duties of the Transport Co-ordinator based in Blackburn: Coordinate the customer orders daily regarding transportation, drivers and 3rd party hauliers, and communicate information to the customers and all involved Ensure strong communication channels throughout the internal team, as well as drivers and haulier companies, ensuring that your customer is in the loop every step of the way regarding their deliveries Execute the daily delivery schedule, involving planning routes efficiently and flexibly, using any changes made to maximise efficiency as well as maintain customer service Ensure all customer orders are delivered in accordance with the company’s standard policies and practices, entering all relevant data/information onto the in-house system Work with customers to plan routes and schedule delivery times, including the proactive and professional management of all external transport Take responsibility for any customer issues/problems, dealing with the customer in a timely and professional manner, and reporting any major concerns to the Manager as well as ensuring that the resolution and any cost is captured and communicated via the relevant systems Close off completed jobs onto the IT system Build strong, long standing relations with customers, haulage companies and drivers to promote the company brand, abilities and service Undertake additional duties as required, commensurate with the…
Transport Co-ordinator employer: Square Peg Associates Ltd
Contact Detail:
Square Peg Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Co-ordinator
✨Tip Number 1
Familiarize yourself with the logistics and transportation industry. Understanding the key players, such as hauliers and drivers, will help you communicate effectively and build strong relationships, which is crucial for a Transport Co-ordinator.
✨Tip Number 2
Brush up on your route planning skills. Being able to efficiently plan delivery routes not only maximizes efficiency but also enhances customer satisfaction, so consider using mapping software or tools that can assist in this area.
✨Tip Number 3
Develop your problem-solving skills. As a Transport Co-ordinator, you'll need to handle customer issues promptly and professionally, so practice scenarios where you might need to think on your feet and resolve conflicts.
✨Tip Number 4
Network within the industry. Attend logistics and transport events or join relevant online forums to connect with professionals. This can provide insights into best practices and may even lead to job opportunities.
We think you need these skills to ace Transport Co-ordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Transport Co-ordinator position. Highlight key responsibilities such as coordinating customer orders, managing communication, and executing delivery schedules.
Tailor Your CV: Customize your CV to reflect relevant experience in transportation coordination, customer service, and problem-solving. Use specific examples that demonstrate your ability to manage logistics and communicate effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and your enthusiasm for the company. Mention how your skills align with the duties listed, particularly in building relationships and managing customer expectations.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Square Peg Associates Ltd
✨Show Your Communication Skills
As a Transport Co-ordinator, strong communication is key. Be prepared to discuss how you've effectively communicated with customers, drivers, and hauliers in the past. Share specific examples that highlight your ability to keep everyone informed and engaged.
✨Demonstrate Problem-Solving Abilities
Expect questions about how you handle customer issues or delivery problems. Prepare to share instances where you successfully resolved conflicts or challenges, emphasizing your proactive approach and professionalism.
✨Highlight Your Organizational Skills
The role requires efficient planning and execution of delivery schedules. Be ready to talk about your experience with route planning and how you adapt to changes while maintaining high customer service standards.
✨Build Rapport with the Interviewer
Since building strong relationships is crucial for this position, try to establish a connection with your interviewer. Show enthusiasm for the company and its values, and express your desire to contribute positively to their team and customer relationships.
