DAP Architect - Digital Adoption Platform - WalkMe Architect Job Title: DAP Architect
Job Summary: Responsible for designing, implementing, and managing digital adoption solutions such as WalkMe, SAP Enable Now, Whatfix, UserLane, Oracle Guided Learning, etc., to drive user behaviour change, including tooling feasibility, requirement gathering and integration. Requires a unique blend of technical expertise, user-centric design thinking, and strong stakeholder management skills. Responsible for understanding client business needs, translating them into effective DAP strategies, and leading the technical implementation of solutions using platforms like WalkMe, SAP Enable Now, Whatfix, and others.
Key Responsibilities:
Lead discovery sessions with clients to understand their business challenges and define DAP requirements.
Design and develop innovative DAP solutions, including the creation of interactive walkthroughs, training materials, and in-app guidance.
Determine the optimal hosting and deployment strategy for the DAP solution, considering factors like security, scalability, and integration with existing IT infrastructure.
Collaborate with client technical teams to ensure seamless integration with existing systems and applications.
Develop prototypes and mock-ups to effectively communicate design concepts and gather feedback from stakeholders.
Conduct user research and persona development to understand user needs and preferences.
Communicate effectively with stakeholders at all levels, including business users, IT teams, and executive leadership.
Conduct solution walkthroughs and training sessions to ensure user adoption and knowledge
DAP Architect - Digital Adoption Platform - WalkMe Architect in London employer: Square One Resources
Join a forward-thinking organisation that values innovation and collaboration, where your role as an Organisational Transformation Lead will be pivotal in driving meaningful change. With a focus on employee growth and a culture that encourages continuous improvement, you'll have the opportunity to shape strategic partnerships and enhance operational effectiveness. Located in a dynamic environment, this role offers competitive compensation and the chance to make a significant impact on business outcomes.
