At a Glance
- Tasks: Shape delivery for the team and manage live incidents on an exciting authentication project.
- Company: Join a leading consultancy known for its innovative approach and commitment to excellence.
- Benefits: Enjoy competitive pay, flexible working arrangements, and opportunities for professional growth.
- Why this job: Be part of a dynamic team making a real impact in government projects with cutting-edge technology.
- Qualifications: Experience with PVCS, EARS, Windows, and strong analytical skills are essential.
- Other info: This is a six-month contract with potential for extension; apply now to kickstart your career!
The predicted salary is between 42000 - 56000 £ per year.
Square One Resources
West Midlands Combined Authority
GBP 60,000 – 80,000
Be among the first applicants.
4 days ago
Job Title: SC Cleared Performance Analyst – Authentication System
Location: Telford (x3 on site per week)
Salary/Rate: £400-420 Per Day
Start Date: 07/07/25
Job Type: 6 month contract – Inside IR35
Company Introduction:
We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for an SC Cleared Performance Analyst to work on an Authentication project for their Government end customer on a six-month contract.
Job Responsibilities/Objectives:
You will be responsible for shaping delivery for the team, ensuring analytics & dashboard information is correct, working with GDS on the information they need to see, providing information to feed into Beta phases, support live issues and working with Design & Build teams on the information the team need to provide as part of sprint deliverables / output.
- Responsible for supporting the application aspects of multiple live services.
- Management of live incidents.
- Investigation of incidents and provision of resolutions.
- Interaction / interface with Solutions Delivery (project handover, Clone testing, etc.).
- Involvement in live incidents escalated via other support teams.
- Co-ordination with New Projects to gain an understanding of Live Support Requirements.
- Provision of Out of Hours (On Call) cover on a rota basis.
- Collection of adhoc statistics.
- Housekeeping on Live Services and Databases.
- Creation & maintenance of support documentation (LSMs, etc.).
- Attend Live support and customer meetings.
- Enhancement suggestions through Change Proposals / CIPs and Trouble Tickets.
- Technical Advice / Support to other areas including the customer.
- Analytical skills, decision making, forward thinking.
- Working knowledge of Live Service Systems and applications.
Required Skills/Experience
The ideal candidate will have the following:
- Experience of PVCS, EARS & Windows. Knowledge of Clarity. MS Office applications knowledge.
- Experience of XML. Experience of Maestro Scheduler. Client facing
- Good negotiation skills, well organised and proactive
- Excellent interpersonal skills at all levels, with a positive \’can do\’ attitude.
If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.
Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.
Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
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https:/www.squareoneresources.com/job/sc-cleared-performance-analystauthentication-system-12943[...] employer: Square One Resources
Contact Detail:
Square One Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land https:/www.squareoneresources.com/job/sc-cleared-performance-analystauthentication-system-12943[...]
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as PVCS, EARS, and Maestro Scheduler. Having hands-on experience or even a basic understanding of these tools can set you apart during interviews.
✨Tip Number 2
Brush up on your analytical skills and be prepared to discuss how you've used data to drive decisions in past roles. Think of specific examples where your analysis led to improvements or resolutions in live service systems.
✨Tip Number 3
Network with professionals in the field, especially those who have worked on government projects or in consultancy roles. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 4
Prepare for potential scenario-based questions during the interview. Think about how you would handle live incidents or support documentation creation, as these are key responsibilities of the role.
We think you need these skills to ace https:/www.squareoneresources.com/job/sc-cleared-performance-analystauthentication-system-12943[...]
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and required skills. Tailor your application to highlight your relevant experience in performance analysis and any specific tools mentioned, such as PVCS or XML.
Craft a Strong CV: Ensure your CV is up-to-date and formatted professionally. Focus on your analytical skills and any experience with live service systems. Use bullet points to make it easy to read and include quantifiable achievements where possible.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the job requirements, particularly your experience with analytics and incident management. Keep it concise and focused.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a performance analyst role.
How to prepare for a job interview at Square One Resources
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Performance Analyst, especially in relation to authentication systems. Familiarise yourself with the specific tools and technologies mentioned in the job description, such as PVCS, EARS, and Maestro Scheduler.
✨Showcase Your Analytical Skills
Prepare examples from your past experience where you've successfully analysed data or resolved incidents. Be ready to discuss how your analytical skills can contribute to shaping delivery for the team and supporting live issues.
✨Demonstrate Interpersonal Skills
Since the role involves client-facing interactions, be prepared to showcase your negotiation and communication skills. Think of scenarios where you've effectively communicated complex information to non-technical stakeholders.
✨Prepare for Technical Questions
Brush up on your technical knowledge related to live service systems and applications. Be ready to answer questions about your experience with XML and MS Office applications, as well as how you would handle live incidents and provide resolutions.