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- Tasks: Manage and maintain the CMDB, ensuring data accuracy and integrity.
- Company: Join a diverse team at Square One, a leading recruitment agency.
- Benefits: Enjoy a hybrid work model and competitive daily rates.
- Why this job: Be a key player in enhancing business processes and driving growth.
- Qualifications: Experience with CMDB, ServiceNow, and related processes is essential.
- Other info: Open to candidates with varying experience levels who demonstrate the right skills.
Job Description
Job Title: CMDB Expert
Location: hybrid
Salary/Rate: Up to £411 per day INSIDE IR35
Start Date: 04/08/2025
Job Type: Contract – 3 months
Job Responsibilities/Objectives
- Manage operational tasks using discovery capabilities to populate, monitor and maintain CMDB CIs, ensuring that CMDB is current, accurate, and stable.
- Define, document, implement, and improve processes for the CMDB to ensure overall data integrity and alignment to best practice.
- Promotes awareness and acceptance of the CMDB, supporting maturity and growth for the utilisation of the CMDB across the business.
- Act as subject matter expert for CMDB, CSDM, discovery, service mapping and related processes.
- Collaborate with Service Design & Transition, Service Configuration, Architecture, Change Management, Service Delivery and Technical Teams amongst other stakeholders and processes to ensure accurate CMDB structure and maintenance aligning to their strategic planning and process definitions or requirements.
- Responsible for monitoring and maintaining or data integrations related to Discovery or 3rd party solutions to enrich CIs in the CMDB.
- Stay updated with ServiceNow releases and features to ensure the continued growth of the platform and processes it enables.
- Assist ServiceNow Administrator(s) with day-to-day activities as priorities require.
If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.
Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.
Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
CMDB Expert employer: Square One Resources
Contact Detail:
Square One Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CMDB Expert
✨Tip Number 1
Familiarise yourself with the latest ServiceNow features and updates. Being knowledgeable about the platform will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the CMDB and ServiceNow community. Engaging with others in the industry can provide valuable insights and potentially lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed CMDB processes in the past. Highlighting your hands-on experience will show that you can effectively contribute to the role from day one.
✨Tip Number 4
Research the company culture and values of StudySmarter. Tailoring your conversation to align with our mission and demonstrating how you can contribute to our goals will make a strong impression during any discussions.
We think you need these skills to ace CMDB Expert
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to CMDB management, discovery capabilities, and data integrity. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities outlined in the job description. Explain how your previous experiences align with the tasks of managing operational tasks and improving CMDB processes.
Showcase Relevant Projects: If you have worked on projects involving ServiceNow or CMDB, include these in your application. Detail your role and the impact of your contributions to demonstrate your expertise.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Square One Resources
✨Understand the CMDB Fundamentals
Make sure you have a solid grasp of Configuration Management Database (CMDB) concepts. Be prepared to discuss how you have managed and maintained CMDBs in previous roles, including your experience with data integrity and best practices.
✨Showcase Your Collaboration Skills
Since the role involves working with various teams, highlight your experience in collaborating with stakeholders like Service Design, Change Management, and Technical Teams. Share specific examples of how you’ve successfully worked across departments to achieve common goals.
✨Stay Updated on ServiceNow Features
Demonstrate your knowledge of the latest ServiceNow releases and features. Discuss how you have leveraged these updates in past roles to enhance CMDB processes or improve data accuracy.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills related to CMDB management. Think of situations where you had to troubleshoot issues or implement improvements, and be ready to explain your thought process and outcomes.
