At a Glance
- Tasks: Manage client relationships and enhance community engagement through innovative urban farming solutions.
- Company: Join Square Mile Farms, a pioneer in integrating farms into city life.
- Benefits: Enjoy a competitive salary, cycle to work scheme, and fresh produce to take home.
- Other info: Opportunities for personal growth and involvement in exciting projects await you!
- Why this job: Make a real impact on sustainability and health while growing your career in a dynamic startup.
- Qualifications: 1-2 years in account management or community engagement; passion for sustainability is a must.
The predicted salary is between 30000 - 40000 € per year.
Square Mile Farms is on a mission to integrate farms into everyday city life to create inspiring places and experiences that bring people and organisations together and empower them to make healthier and more sustainable food and lifestyle choices. We do this by installing and managing hydroponic grow systems into urban areas, such as corporate offices, co-working spaces, apartment buildings, universities, hotels, etc., so people can grow and consume their own zero miles, ultra-fresh salad greens and herbs where they live and work.
We are looking for our next Junior Client Manager to own a portfolio of our clients and the communities that enjoy our farms.
Client Management- Be the main relationship holder for day-to-day management of a portfolio of accounts, their farms and their community.
- Work closely and consultatively with your client stakeholders to understand their business, respond to their needs and identify opportunities to engage the community (e.g. tying in to their annual events programme or ESG strategy).
- Proactively drive revenue opportunities and grow the revenue of your accounts through a larger farm, through other sites, through events or through simply increasing the monthly recurring revenue.
- Be fluent in the commercial terms/value of your portfolio.
- Support broader sales initiatives in conjunction with the Exec team and actively identify enterprise opportunities.
- Own your client’s ‘kick off’ experience - onboard new accounts, ensure their operational set up, share key content and messaging for internal promotion.
- Support with client harvests and events to amplify the SMF experience, meet stakeholders and gauge reception for feedback.
- Potentially work with external partnership brands to enhance the experience.
- Work closely with the Marketing team to put together engaging content and materials.
- Keep the CRM (Hubspot) up to date with appropriate level of commercial and operational detail and follow processes.
- Consistently highly communicative across the business delivering feedback, insights, content, etc.
- Proactively support Head of Client Management to achieve business area objectives.
- Support the development of the Client Management team by executing projects related to commercial, strategy, operational, client experience, process or team enhancement.
- Add value outside of the day-to-day requirements of the role by taking on company-wide value driving projects (e.g. managing social community groups, EEG, etc.).
Extraordinary interpersonal and relationship building skills, strong organisational skills and management of a To Do list, 1-2 years experience in account/relationship management, community management, events. Someone early in their career who wants to push themselves and take on legitimate ownership and responsibility and make a big impact in a start-up environment. Passionate about one or more of the following: improving the food system, growing at home, hydroponics, sustainability, nature, health and wellbeing, etc.
Opportunities to grow with the business should you want to, to spend a lot of time with fantastic edible plants, sustainable, fresh produce to take home, cycle to work scheme, competitive salary.
Engagement Officer - Full Time in London employer: Square Mile Farms
Square Mile Farms is an exceptional employer that champions sustainability and community engagement, offering a vibrant work culture where employees can thrive. As an Engagement Officer, you will have the opportunity to make a meaningful impact by fostering relationships with clients and communities while enjoying benefits like a competitive salary, a cycle to work scheme, and the chance to grow alongside the business in a dynamic start-up environment. Join us in our mission to transform urban living through fresh, zero-mile produce and be part of a team that values innovation and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Engagement Officer - Full Time in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up local meetups. The more you engage, the better your chances of landing that dream job!
✨Tip Number 2
Show off your personality! When you get the chance to chat with potential employers, let your passion for sustainability and community shine through. Share your ideas on how you can contribute to their mission and make a real impact.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and keep you top of mind as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our mission. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Engagement Officer - Full Time in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for sustainability and urban farming shine through. We want to see that you genuinely care about improving the food system and making a positive impact in communities.
Tailor Your Experience:Make sure to highlight any relevant experience you have in account management or community engagement. Use specific examples that demonstrate your skills and how they relate to the role of Engagement Officer at Square Mile Farms.
Be Personable:Since this role is all about building relationships, don’t be afraid to let your personality come through in your writing. We’re looking for someone who can connect with clients and communities, so show us who you are!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Square Mile Farms
✨Know Your Stuff
Before the interview, dive deep into Square Mile Farms' mission and values. Understand how they integrate farms into urban life and be ready to discuss how your skills can contribute to their goals. This shows genuine interest and helps you connect your experience with their vision.
✨Showcase Your Relationship Skills
As an Engagement Officer, you'll need extraordinary interpersonal skills. Prepare examples from your past experiences where you've successfully managed client relationships or community engagement. Highlight how you’ve responded to client needs and driven engagement in previous roles.
✨Be Commercially Savvy
Familiarise yourself with commercial terms and revenue generation strategies relevant to the role. Think about how you can proactively drive revenue opportunities for Square Mile Farms and be ready to share your ideas during the interview. This will demonstrate your understanding of the business side of client management.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and future projects. This not only shows your enthusiasm but also helps you gauge if Square Mile Farms is the right fit for you. Plus, it gives you a chance to engage with your interviewers on a deeper level.
