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- Tasks: Manage client relationships and enhance community engagement through innovative urban farming solutions.
- Company: Join Square Mile Farms, a pioneer in integrating farms into city life.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Collaborative team culture with exciting projects and career development opportunities.
- Why this job: Be part of a mission to promote sustainable living and healthy food choices.
- Qualifications: 1-2 years of experience in client management and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Square Mile Farms is on a mission to integrate farms into everyday city life to create inspiring places and experiences that bring people & organisations together and empower them to make healthier and more sustainable food and lifestyle choices. We do this by installing & managing hydroponic grow systems into urban areas, such as corporate offices, co-working spaces, apartment buildings, universities, hotels etc so people can grow and consume their own zero miles, ultra fresh salad greens and herbs where they live and work.
We are looking for our next Junior Client Manager to own a portfolio of our clients and the communities that enjoy our farms.
Client Management- Be the main relationship holder for day-to-day management of a portfolio of accounts, their farms and their community.
- Work closely & consultatively with your client stakeholders to understand their business, respond to their needs and identify opportunities to engage the community (E.g. tying in to their annual events programme or ESG strategy).
- Proactively drive revenue opportunities & grow the revenue of your accounts through a larger farm, through other sites, through events or through simply increasing the monthly recurring revenue.
- Be fluent in the commercial terms/value of your portfolio.
- Support broader sales initiatives in conjunction with the Exec team and actively identify enterprise opportunities.
- Own your client’s ‘kick off’ experience - onboard new accounts, ensure their operational set up, share key content and messaging for internal promotion.
- Supporting with client harvests & events to amplify the SMF experience, meet stakeholders and gauge reception for feedback.
- Potentially work with external partnership brands to enhance the experience.
- Work closely with the Marketing team to put together engaging content and materials.
- Keep the CRM (Hubspot) up to date with appropriate level of commercial and operational detail and follow processes.
- Consistently highly communicative across the business delivering feedback, insights, content etc.
- Proactively support Head of Client Management to achieve business area objectives.
- Support the development of the Client Management team by executing projects related to commercial, strategy, operational, client experience, process or team enhancement.
- Add value outside of the day to requirements of the role by taking on company wide value driving projects (e.g. managing social community groups, EEG etc).
Extraordinary interpersonal and relationship building skills. Strong organisational skills and management of a To Do list. 1-2 years experience in.
Engagement Officer - Full Time employer: Square Mile Farms
Contact Detail:
Square Mile Farms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Officer - Full Time
✨Tip Number 1
Get to know the company inside out! Research Square Mile Farms and their mission. Understanding their values and goals will help you connect with them during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it’s a great way to get your name out there!
✨Tip Number 3
Prepare for the interview by thinking about how you can add value to their client management process. Come up with specific examples from your past experiences that demonstrate your skills in relationship building and commercial focus.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Engagement Officer - Full Time
Some tips for your application 🫡
Show Your Passion for Sustainability: When writing your application, let your enthusiasm for sustainable living and urban farming shine through. We want to see how you connect with our mission at Square Mile Farms and how you can contribute to creating inspiring places and experiences.
Tailor Your Experience: Make sure to highlight any relevant experience you have in client management or community engagement. We’re looking for someone who can build relationships, so share specific examples of how you've done this in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences are easy to spot. This will help us see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Square Mile Farms
✨Know Your Client Management Inside Out
Before the interview, dive deep into understanding client management principles. Be ready to discuss how you would handle day-to-day relationships with clients and communities. Think about examples from your past experiences where you've successfully managed accounts or built relationships.
✨Showcase Your Commercial Acumen
Square Mile Farms is looking for someone who can drive revenue opportunities. Prepare to talk about how you've identified and capitalised on commercial opportunities in previous roles. Bring specific examples of how you’ve increased revenue or improved client satisfaction through strategic initiatives.
✨Engage with Their Mission
Familiarise yourself with Square Mile Farms' mission to integrate farms into urban life. Be prepared to discuss how you can contribute to this vision. Think about ways you can engage communities and enhance their experience with the farms, and share your ideas during the interview.
✨Be Organised and Communicative
Strong organisational skills are key for this role. During the interview, demonstrate your ability to manage tasks effectively. Discuss how you keep track of your responsibilities and ensure clear communication with stakeholders. Mention any tools or methods you use to stay organised, especially if you have experience with CRM systems like Hubspot.