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- Tasks: Manage client relationships and enhance community engagement through innovative farming solutions.
- Company: Join Square Mile Farms, a pioneer in urban farming and sustainability.
- Benefits: Competitive salary, flexible working hours, and opportunities for personal growth.
- Other info: Dynamic team environment with opportunities to lead exciting projects.
- Why this job: Be part of a mission to transform city living with fresh, sustainable food experiences.
- Qualifications: 1-2 years of experience in client management and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Square Mile Farms is on a mission to integrate farms into everyday city life to create inspiring places and experiences that bring people and organisations together and empower them to make healthier and more sustainable food and lifestyle choices. We do this by installing and managing hydroponic grow systems into urban areas, such as corporate offices, co-working spaces, apartment buildings, universities, hotels etc., so people can grow and consume their own zero miles, ultra-fresh salad greens and herbs where they live and work.
We are looking for our next Junior Client Manager to own a portfolio of our clients and the communities that enjoy our farms.
Client Management- Be the main relationship holder for day-to-day management of a portfolio of accounts, their farms and their community.
- Work closely and consultatively with your client stakeholders to understand their business, respond to their needs and identify opportunities to engage the community (e.g. tying in to their annual events programme or ESG strategy).
- Proactively drive revenue opportunities and grow the revenue of your accounts through a larger farm, through other sites, through events or through simply increasing the monthly recurring revenue.
- Be fluent in the commercial terms/value of your portfolio.
- Support broader sales initiatives in conjunction with the Exec team and actively identify enterprise opportunities.
Own your client’s ‘kick off’ experience - onboard new accounts, ensure their operational set up, share key content and messaging for internal promotion.
Supporting with client harvests and events to amplify the SMF experience, meet stakeholders and gauge reception for feedback.
Potentially work with external partnership brands to enhance the experience.
Work closely with the Marketing team to put together engaging content and materials.
Keep the CRM (Hubspot) up to date with appropriate level of commercial and operational detail and follow processes.
Consistently highly communicative across the business delivering feedback, insights, content etc.
Proactively support Head of Client Management to achieve business area objectives.
Projects- Support the development of the Client Management team by executing projects related to commercial, strategy, operational, client experience, process or team enhancement.
- Add value outside of the day-to-day requirements of the role by taking on company-wide value driving projects (e.g. managing social community groups, EEG etc.).
Extraordinary interpersonal and relationship building skills.
Strong organisational skills and management of a To Do list.
1-2 years experience in.
Client Accountancy Manager employer: Square Mile Farms
Contact Detail:
Square Mile Farms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Accountancy Manager
✨Tip Number 1
Get to know the company inside out! Research Square Mile Farms and their mission. Understanding their values and how they integrate farms into urban life will help you connect with them during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Square Mile Farms. Personal connections can make a huge difference!
✨Tip Number 3
Showcase your interpersonal skills! During interviews, share examples of how you've built relationships in previous roles. Highlight your ability to engage communities and drive revenue opportunities, as these are key for the Client Accountancy Manager position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your enthusiasm for the role. This not only shows your interest but also keeps you top of mind for the hiring team at Square Mile Farms.
We think you need these skills to ace Client Accountancy Manager
Some tips for your application 🫡
Show Your Passion for Sustainability: When writing your application, let your enthusiasm for sustainable practices shine through. We love candidates who are genuinely excited about integrating farms into urban life and can convey that passion in their words.
Tailor Your Experience: Make sure to highlight any relevant experience you have in client management or accountancy. We want to see how your background aligns with our mission and the specific responsibilities of the Junior Client Manager role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Square Mile Farms
✨Know Your Client Inside Out
Before the interview, dive deep into Square Mile Farms and their mission. Understand how they integrate farms into urban life and think about how you can contribute to that vision. Be ready to discuss how your skills in client management can enhance their community engagement.
✨Showcase Your Commercial Acumen
Since the role has a strong commercial focus, prepare examples of how you've driven revenue or identified opportunities in past roles. Think about specific metrics or outcomes you can share that demonstrate your ability to grow accounts and support sales initiatives.
✨Be Ready to Discuss Relationship Building
This position requires extraordinary interpersonal skills, so come prepared with stories that highlight your relationship-building abilities. Think of times when you successfully managed client expectations or enhanced their experience, especially in a consultative manner.
✨Demonstrate Organisational Skills
With a focus on managing multiple accounts and projects, be ready to talk about how you stay organised. Share your methods for keeping track of tasks and priorities, and maybe even mention tools you use to manage your workload effectively.