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- Tasks: Manage client relationships and enhance community engagement through innovative urban farming solutions.
- Company: Join Square Mile Farms, a pioneer in integrating farms into city life.
- Benefits: Enjoy a competitive salary, cycle to work scheme, and fresh produce to take home.
- Other info: Opportunities for personal growth in a dynamic start-up environment.
- Why this job: Make a real impact on sustainability and community health while growing your career.
- Qualifications: 1-2 years in account management or community engagement; passion for sustainability is a must.
The predicted salary is between 30000 - 40000 £ per year.
Square Mile Farms is on a mission to integrate farms into everyday city life to create inspiring places and experiences that bring people and organisations together and empower them to make healthier and more sustainable food and lifestyle choices. We do this by installing and managing hydroponic grow systems into urban areas, such as corporate offices, co-working spaces, apartment buildings, universities, hotels etc., so people can grow and consume their own zero miles, ultra-fresh salad greens and herbs where they live and work.
We are looking for our next Junior Client Manager to own a portfolio of our clients and the communities that enjoy our farms.
Client Management- Be the main relationship holder for day-to-day management of a portfolio of accounts, their farms and their community.
- Work closely and consultatively with your client stakeholders to understand their business, respond to their needs and identify opportunities to engage the community (e.g. tying in to their annual events programme or ESG strategy).
- Proactively drive revenue opportunities and grow the revenue of your accounts through a larger farm, through other sites, through events or through simply increasing the monthly recurring revenue.
- Be fluent in the commercial terms/value of your portfolio.
- Support broader sales initiatives in conjunction with the Exec team and actively identify enterprise opportunities.
- Own your client’s ‘kick off’ experience - onboard new accounts, ensure their operational set up, share key content and messaging for internal promotion.
- Support with client harvests and events to amplify the SMF experience, meet stakeholders and gauge reception for feedback.
- Potentially work with external partnership brands to enhance the experience.
- Work closely with the Marketing team to put together engaging content and materials.
- Keep the CRM (Hubspot) up to date with appropriate level of commercial and operational detail and follow processes.
- Consistently highly communicative across the business delivering feedback, insights, content etc.
- Proactively support Head of Client Management to achieve business area objectives.
- Support the development of the Client Management team by executing projects related to commercial, strategy, operational, client experience, process or team enhancement.
- Add value outside of the day-to-day requirements of the role by taking on company-wide value driving projects (e.g. managing social community groups, EEG etc.).
Extraordinary interpersonal and relationship building skills, strong organisational skills and management of a To Do list, 1-2 years experience in account/relationship management, community management, events. Someone early in their career who wants to push themselves and take on legitimate ownership and responsibility and make a big impact in a start-up environment. Passionate about one or more of the following: improving the food system, growing at home, hydroponics, sustainability, nature, health and wellbeing.
Opportunities to grow with the business should you want to, to spend a lot of time with fantastic edible plants, sustainable, fresh produce to take home, cycle to work scheme, competitive salary.
Engagement Officer - Full Time in City of London employer: Square Mile Farms
Contact Detail:
Square Mile Farms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Officer - Full Time in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for sustainability and community engagement during interviews. Share your ideas on how you can contribute to Square Mile Farms' mission. This will help you stand out as someone who truly cares about the role and the impact it has.
✨Tip Number 3
Prepare for your interviews by researching the company and its clients. Understand their values and how they integrate farms into urban life. This knowledge will help you tailor your responses and demonstrate that you're the perfect fit for the Junior Client Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our mission at Square Mile Farms.
We think you need these skills to ace Engagement Officer - Full Time in City of London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for sustainability and urban farming! Share any personal experiences or projects that highlight your commitment to improving the food system. This will help us connect with you on a deeper level.
Tailor Your Application: Make sure to customise your CV and cover letter for the Engagement Officer role. Highlight relevant experience in account management, community engagement, or events that align with our mission at Square Mile Farms.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Square Mile Farms
✨Know Your Stuff
Before the interview, dive deep into Square Mile Farms' mission and values. Understand how they integrate farms into urban life and be ready to discuss how your passion for sustainability aligns with their goals. This shows genuine interest and helps you connect with the interviewers.
✨Showcase Your Relationship Skills
As an Engagement Officer, you'll need extraordinary interpersonal skills. Prepare examples from your past experiences where you've successfully built relationships or managed accounts. Highlight how you’ve engaged communities or clients in previous roles to demonstrate your fit for the position.
✨Be Commercially Savvy
Familiarise yourself with commercial terms and revenue generation strategies relevant to client management. Be prepared to discuss how you can drive revenue opportunities for Square Mile Farms, whether through events or expanding client portfolios. This will show that you understand the business side of the role.
✨Bring Ideas to the Table
Think about innovative ways to enhance client experiences or community engagement before the interview. Whether it’s ideas for events or partnerships, sharing your thoughts can set you apart as someone who is proactive and ready to contribute from day one.