At a Glance
- Tasks: Lead the reception team and ensure a warm welcome for all guests.
- Company: Join a vibrant restaurant known for its exceptional service.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic environment with a focus on teamwork and guest satisfaction.
- Why this job: Be the face of the restaurant and create memorable experiences for guests.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
Ensure you report for duty punctually wearing the correct uniform at all times with the highest standards of grooming.
- Ensure all our guests receive a positive, warm and professional first impression of the Restaurant and to be seated at their table.
- Assist in an efficient registration and logging of all arriving guests.
- Manage the booking sheet in an efficient way, to allocate tables equally over all sections of the Restaurant and to stagger times of bookings.
Must have awareness of future booking constraints at all times.
- Answer all incoming calls promptly and courteously and to ensure all telephone messages, mail and emails are accurate with good English language manner at all times.
- Ensure all booking details are accurate and to assist in maximizing table occupancy.
- Provide up to date and accurate information on the Restaurant with a good knowledge of all food and drink offered, as well as specials.
- Ensure all credit cards details are taken or other payments methods when necessary and dealt with in the correct manner.
- Ensure all reservations are communicated to the Management Team on duty in a detailed hand-over and to inform them of Special Attention Guests/VIP’s.
- Report and log any complaints/comments to the Management Team on duty.
- Ensure all dietary requirements are detailed and accurate for party bookings and kitchen has this information in good time.
- Ensure immaculate cleanliness of all menus, no smudges, cornered pages, stains etc.
- Ensure regular clients are recognized and greeted accordingly and their profiles are regularly updated.
- Acknowledge and bid farewell to all departing guests leaving them with a good and professional lasting impression.
- Ensure the weekly stationary requisitions are completed and recorded on time.
- Ensure all restaurant files and photocopying is kept in an organized way and is up to date at all times.
- It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and employees, unless otherwise stated.
- Team Management
- To manager, train and lead the reception team
- Conduct induction days involving training of the reception position, this will include paperwork and reservation reports to ensure.
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Restaurant Manager in Bath employer: Square Grill House
At Sanremo The Italian Restaurant, we pride ourselves on fostering a vibrant and inclusive work culture that values teamwork and personal growth. As a Food Runner, you'll not only enjoy competitive pay but also gain invaluable experience in the hospitality industry, with opportunities for advancement within our dynamic team. Located in a bustling area, our restaurant offers a unique chance to be part of a passionate community dedicated to delivering exceptional dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in Bath
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Square Grill House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Square Grill House
Don't be shy about reaching out to Square Grill House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Manager in Bath
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Square Grill House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Square Grill House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
