Guest Experience & Reservations Manager in Bath

Guest Experience & Reservations Manager in Bath

Bath Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Square Grill House

At a Glance

  • Tasks: Welcome guests, manage bookings, and create a warm atmosphere at Square Grill House.
  • Company: Square Grill House in Bath, known for its exceptional guest experience.
  • Benefits: Competitive pay, flexible hours, and a vibrant work environment.
  • Other info: Join a dynamic team with opportunities for growth in hospitality.
  • Why this job: Be the face of our restaurant and make every guest feel special.
  • Qualifications: Excellent English skills and a proactive, friendly attitude.

The predicted salary is between 25000 - 30000 £ per year.

Square Grill House in Bath is seeking a proactive Restaurant Receptionist to welcome guests, manage bookings and ensure a warm, professional first impression.

Responsibilities include:

  • Handling calls
  • Logging arrivals
  • Allocating tables
  • Coordinating with the management team
  • Maintaining accurate guest information while upholding confidentiality and high grooming standards

The role requires excellent English, meticulous records, and a proactive approach to maximise occupancy and guest satisfaction.

Guest Experience & Reservations Manager in Bath employer: Square Grill House

At Sanremo The Italian Restaurant, we pride ourselves on fostering a vibrant and inclusive work culture that values teamwork and personal growth. As a Food Runner, you'll not only enjoy competitive pay but also gain invaluable experience in the hospitality industry, with opportunities for advancement within our dynamic team. Located in a bustling area, our restaurant offers a unique chance to be part of a passionate community dedicated to delivering exceptional dining experiences.

Square Grill House

Contact Details:

Square Grill House Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience & Reservations Manager in Bath

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Square Grill House. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Square Grill House

Don't be shy about reaching out to Square Grill House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Guest Experience & Reservations Manager in Bath

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Customer Service
Adaptability
Teamwork

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Square Grill House and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Square Grill House

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!