At a Glance
- Tasks: Support client discovery, document requirements, and contribute to innovative commerce solutions.
- Company: Join SQLI, a leader in digital transformation and customer experience.
- Benefits: Health insurance, global certificates, and a fun, collaborative work environment.
- Other info: Dynamic team culture with opportunities for growth and learning.
- Why this job: Shape the future of digital commerce with AI-driven tools and real client impact.
- Qualifications: 2-5 years in BA, product, or consulting roles; eCommerce experience required.
The predicted salary is between 35000 - 42000 £ per year.
SQLI, a European leader in customer experience and digital transformation, helps major international brands create value through technology and digital innovation. From strategy to the deployment of our clients' technological assets, we design and build robust, high-performance architectures and engaging experiences by combining cutting-edge technologies, proven methodologies, and deep technical expertise. To strengthen our teams (2,200 people across 12 countries), we are recruiting passionate individuals who share our values: Creative Spirit, Commitment, Forward Thinking.
This role suits someone with a minimum of 2–3 years into their BA career who wants to get deeper into digital commerce quickly. You’ll work alongside our Senior Business Analyst and consulting team, supporting commerce solution design and delivery across a range of clients and sectors. The discovery and BA methodology you’ll be working within is something we’re actively building out, with AI-assisted tooling at its core, so there’s genuine scope to help shape how it works rather than just follow it. The work covers pre-sales, discovery, requirements definition, and delivery support. You’ll be on real client briefs where the BA input directly shapes what gets built.
What You’ll Do
- Support client discovery and workshops: Assist in running discovery sessions, stakeholder interviews, and workshops. Help gather and document requirements and build toward leading these independently over time.
- Document and communicate clearly: Produce user stories, functional specifications, acceptance criteria, and feature value matrices that both technical and non-technical audiences can work from.
- Define and structure scope: Break down briefs into clear deliverables, helping to shape project scope, timelines, and work breakdown structures alongside the senior BA.
- Support pre-sales and estimation: Contribute to RFP responses and statements of work. Develop a feel for how BA input shapes what gets sold and delivered.
- Work within the SQLI discovery framework: Use and contribute to SQLI’s evolving discovery methodology, including AI-assisted tooling built to improve the speed and quality of discovery outputs.
- Stay current on commerce and technology: Follow developments in eCommerce, personalisation, and AI, and bring that thinking into client conversations and internal practice development.
- Connect teams: Help keep client stakeholders and technical delivery teams on the same page, supporting alignment across commercial, strategic, and delivery goals.
Qualifications
- Starting out in digital or eCommerce: Around 2–5 years in a BA, product, or consulting role in a digital or eCommerce environment. You want a role where the work is varied and the learning curve is genuine.
- Commercially curious: You understand that BA work is about value, not just requirements. You’re developing a sense of how scope, budget, and business goals fit together.
- Clear communicator: You can explain complex ideas simply, in writing and in conversation, to different types of audiences.
- Detail-oriented and logical: Good at breaking problems into structured parts and following them through to clear outputs.
- Interested in eCommerce and emerging technology: Curious about how modern commerce platforms work and how AI is changing discovery, personalisation, and commerce delivery.
- Collaborative and adaptable: Comfortable in a small team where the work shifts and learning on the job is part of it.
- Core eCommerce experience in at least one platform is essential; including: Adobe Commerce / Magento, CommerceTools, Scayle, Shopify, BigCommerce, SAP Commerce / hybris, VTex, Salesforce Commerce Cloud.
- Experience of other related platforms would also be beneficial; for example: Adobe Experience Cloud, FluentCommerce, OneStock (or similar OMS products), Contentful, Acquia (or similar CMS products), Akeneo (or other similar PIM products), Algolia, Athos Commerce/Klevu (or other similar product discovery products).
Additional Information
What do we offer?
- Medical and Dental Health insurance
- Opportunity to gain globally recognised certificates
- The chance to be part of an amazing global team
- A fun and collaborative working environment
Commerce BA: AI‑Driven Discovery & Digital Commerce employer: SQLI
SQLI is an exceptional employer that fosters a creative and collaborative work culture, where employees are encouraged to innovate and contribute to the evolving digital commerce landscape. With a strong focus on employee growth, SQLI offers opportunities for professional development through globally recognised certifications and hands-on experience with cutting-edge technologies. Located in a dynamic environment, team members enjoy a supportive atmosphere that values commitment and forward-thinking, making it an ideal place for those seeking meaningful and rewarding careers in digital transformation.
StudySmarter Expert Advice🤫
We think this is how you could land Commerce BA: AI‑Driven Discovery & Digital Commerce
✨Tip Number 1
Get your networking game on! Connect with professionals in the digital commerce space on LinkedIn or at industry events. We can’t stress enough how valuable personal connections can be when it comes to landing that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and achievements in business analysis and digital commerce. This will give potential employers a taste of what you can bring to the table, making you stand out from the crowd.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing common BA scenarios and questions. We recommend getting a friend or mentor to help you out, so you can nail those tricky questions and demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Commerce BA: AI‑Driven Discovery & Digital Commerce
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the role. Highlight your BA experience in digital commerce and any relevant projects you've worked on. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about digital commerce and how your background makes you a great fit for us. Be sure to mention any specific tools or methodologies you’re familiar with.
Showcase Your Communication Skills:Since clear communication is key in this role, make sure your application materials are well-structured and easy to read. Use simple language to explain complex ideas, just like you would in a client meeting. We love clarity!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at SQLI
✨Know Your Digital Commerce Stuff
Make sure you brush up on the latest trends in digital commerce and AI technologies. Being able to discuss how these innovations impact client solutions will show your passion and understanding of the industry.
✨Master the Art of Communication
Practice explaining complex ideas in simple terms. You’ll need to communicate effectively with both technical and non-technical audiences, so being clear and concise is key. Consider preparing a few examples of user stories or functional specifications to showcase your skills.
✨Get Familiar with SQLI's Discovery Framework
Dive into SQLI’s evolving discovery methodology before your interview. Understanding their approach will not only help you answer questions more confidently but also allow you to suggest improvements or ideas based on your own experiences.
✨Show Your Collaborative Spirit
Be ready to discuss how you've worked in teams before, especially in dynamic environments. Highlight your adaptability and willingness to learn from others, as this role requires close collaboration with various stakeholders.
