At a Glance
- Tasks: Support client discovery, document requirements, and contribute to eCommerce solutions.
- Company: Join SQLI, a leader in digital transformation and customer experience.
- Benefits: Medical and dental insurance, global certificates, and a fun team environment.
- Other info: Collaborative culture with opportunities for genuine learning and growth.
- Why this job: Shape the future of digital commerce with innovative AI-assisted tools.
- Qualifications: 2-5 years in BA or consulting, with a focus on eCommerce platforms.
The predicted salary is between 35000 - 45000 € per year.
SQLI, a European leader in customer experience and digital transformation, helps major international brands create value through technology and digital innovation. From strategy to the deployment of our clients' technological assets, we design and build robust, high-performance architectures and engaging experiences by combining cutting-edge technologies, proven methodologies, and deep technical expertise.
To strengthen our teams (2,200 people across 12 countries), we are recruiting passionate individuals who share our values: Creative Spirit, Commitment, Forward Thinking.
This role suits someone with a minimum of 2-3 years into their BA career who wants to get deeper into digital commerce quickly. You’ll work alongside our Senior Business Analyst and consulting team, supporting commerce solution design and delivery across a range of clients and sectors. The discovery and BA methodology you’ll be working within is something we’re actively building out, with AI-assisted tooling at its core, so there’s genuine scope to help shape how it works rather than just follow it.
The work covers pre-sales, discovery, requirements definition, and delivery support. You’ll be on real client briefs where the BA input directly shapes what gets built.
What You’ll Do
- Support client discovery and workshops: Assist in running discovery sessions, stakeholder interviews, and workshops. Help gather and document requirements and build toward leading these independently over time.
- Document and communicate clearly: Produce user stories, functional specifications, acceptance criteria, and feature value matrices that both technical and non-technical audiences can work from.
- Define and structure scope: Break down briefs into clear deliverables, helping to shape project scope, timelines, and work breakdown structures alongside the senior BA.
- Support pre-sales and estimation: Contribute to RFP responses and statements of work. Develop a feel for how BA input shapes what gets sold and delivered.
- Work within the SQLI discovery framework: Use and contribute to SQLI’s evolving discovery methodology, including AI-assisted tooling built to improve the speed and quality of discovery outputs.
- Stay current on commerce and technology: Follow developments in eCommerce, personalisation, and AI, and bring that thinking into client conversations and internal practice development.
- Connect teams: Help keep client stakeholders and technical delivery teams on the same page, supporting alignment across commercial, strategic, and delivery goals.
Your profile
- Starting out in digital or eCommerce: Around 2-5 years in a BA, product, or consulting role in a digital or eCommerce environment. You want a role where the work is varied and the learning curve is genuine.
- Commercially curious: You understand that BA work is about value, not just requirements. You’re developing a sense of how scope, budget, and business goals fit together.
- Clear communicator: You can explain complex ideas simply, in writing and in conversation, to different types of audiences.
- Detail-oriented and logical: Good at breaking problems into structured parts and following them through to clear outputs.
- Interested in eCommerce and emerging technology: Curious about how modern commerce platforms work and how AI is changing discovery, personalisation, and commerce delivery.
- Collaborative and adaptable: Comfortable in a small team where the work shifts and learning on the job is part of it.
Core eCommerce experience in at least one platform is essential; including:
- Adobe Commerce / Magento
- CommerceTools
- Scayle
- Shopify
- BigCommerce
- SAP Commerce / hybris
- VTex
- Salesforce Commerce Cloud
Experience of other related platforms would also be beneficial; for example:
- Adobe Experience Cloud
- FluentCommerce, OneStock (or similar OMS products)
- Contentful, Acquia (or similar CMS Products)
- Akeneo (or other similar PIM products)
- Algolia, Athos Commerce/Klevu (or other similar product discovery products)
Additional Information
What do we offer?
- Medical and Dental Health insurance
- Opportunity to gain globally recognised certificates
- The chance to be part of an amazing global team
- A fun and collaborative working environment
Business Analyst - Commerce employer: SQLI
SQLI is an exceptional employer that fosters a creative and collaborative work culture, where employees are encouraged to innovate and contribute to the evolving digital commerce landscape. With a strong focus on employee growth, SQLI offers opportunities for professional development through globally recognised certifications and hands-on experience with cutting-edge technologies. Located in a vibrant environment, our team of passionate individuals thrives on commitment and forward-thinking, making SQLI a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst - Commerce
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common BA scenarios. Think about how you’d handle client discovery sessions or document requirements. The more you rehearse, the more confident you'll feel when it’s showtime!
✨Tip Number 3
Show your passion for eCommerce and technology during interviews. Share insights on recent trends or tools you've explored. This will demonstrate your commitment and forward-thinking mindset, which is exactly what SQLI values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Analyst - Commerce
Some tips for your application 🫡
Show Your Passion for Digital Commerce:When writing your application, let your enthusiasm for digital commerce shine through. We want to see that you’re not just ticking boxes but genuinely excited about the role and how you can contribute to our team.
Be Clear and Concise:Make sure your application is easy to read and straight to the point. Use clear language to explain your experience and skills, especially when it comes to your BA background and any relevant tech knowledge. We appreciate clarity!
Tailor Your Application:Don’t send a generic application! Take the time to tailor your CV and cover letter to highlight how your experience aligns with the specific requirements of the Business Analyst role. We love seeing candidates who take this extra step.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at SQLI!
How to prepare for a job interview at SQLI
✨Know Your Tech
Make sure you brush up on the latest trends in eCommerce and AI technologies. SQLI is all about digital transformation, so being able to discuss how these innovations can impact client solutions will show your passion and knowledge.
✨Master the Art of Communication
As a Business Analyst, clear communication is key. Practice explaining complex ideas simply, both in writing and verbally. You might be asked to present a user story or functional specification, so being articulate will set you apart.
✨Get Familiar with the Discovery Process
Understand SQLI’s discovery framework and be ready to discuss how you can contribute to it. Think about past experiences where you’ve gathered requirements or led workshops, and be prepared to share those examples during the interview.
✨Show Your Collaborative Spirit
SQLI values teamwork, so be ready to demonstrate how you've worked effectively in small teams. Share examples of how you’ve kept stakeholders aligned and contributed to project success, highlighting your adaptability and collaborative nature.
