At a Glance
- Tasks: Support client discovery, document requirements, and shape project scope in digital commerce.
- Company: Join SQLI, a leader in digital transformation and customer experience.
- Benefits: Competitive salary, 25 days holiday, health insurance, and global certification opportunities.
- Other info: Collaborative environment with genuine learning opportunities and career growth.
- Why this job: Dive into digital commerce and make a real impact with innovative technology.
- Qualifications: 2-5 years in BA, product, or consulting roles; eCommerce experience required.
The predicted salary is between 35000 - 45000 € per year.
Company Description
We Elevate. Digitally. SQLI, a European leader in customer experience and digital transformation, helps major international brands create value through technology and digital innovation. From strategy to the deployment of our clients' technological assets, we design and build robust, high-performance architectures and engaging experiences by combining cutting-edge technologies, proven methodologies, and deep technical expertise. To strengthen our teams (2,200 people across 12 countries), we are recruiting passionate individuals who share our values: Creative Spirit, Commitment, Forward Thinking.
Job Description
This role suits someone with a minimum of 2-3 years into their BA career who wants to get deeper into digital commerce quickly. You'll work alongside our Senior Business Analyst and consulting team, supporting commerce solution design and delivery across a range of clients and sectors. The discovery and BA methodology you'll be working within is something we're actively building out, with AI-assisted tooling at its core, so there's genuine scope to help shape how it works rather than just follow it. The work covers pre-sales, discovery, requirements definition, and delivery support. You'll be on real client briefs where the BA input directly shapes what gets built.
What You’ll Do:
- Support client discovery and workshops: Assist in running discovery sessions, stakeholder interviews, and workshops. Help gather and document requirements and build toward leading these independently over time.
- Document and communicate clearly: Produce user stories, functional specifications, acceptance criteria, and feature value matrices that both technical and non-technical audiences can work from.
- Define and structure scope: Break down briefs into clear deliverables, helping to shape project scope, timelines, and work breakdown structures alongside the senior BA.
- Support pre-sales and estimation: Contribute to RFP responses and statements of work. Develop a feel for how BA input shapes what gets sold and delivered.
- Work within the SQLI discovery framework: Use and contribute to SQLI's evolving discovery methodology, including AI-assisted tooling built to improve the speed and quality of discovery outputs.
- Stay current on commerce and technology: Follow developments in eCommerce, personalisation, and AI, and bring that thinking into client conversations and internal practice development.
- Connect teams: Help keep client stakeholders and technical delivery teams on the same page, supporting alignment across commercial, strategic, and delivery goals.
Qualifications:
- Starting out in digital or eCommerce: Around 2-5 years in a BA, product, or consulting role in a digital or eCommerce environment. You want a role where the work is varied and the learning curve is genuine.
- Commercially curious: You understand that BA work is about value, not just requirements. You're developing a sense of how scope, budget, and business goals fit together.
- Clear communicator: You can explain complex ideas simply, in writing and in conversation, to different types of audiences.
- Detail-oriented and logical: Good at breaking problems into structured parts and following them through to clear outputs.
- Interested in eCommerce and emerging technology: Curious about how modern commerce platforms work and how AI is changing discovery, personalisation, and commerce delivery.
- Collaborative and adaptable: Comfortable in a small team where the work shifts and learning on the job is part of it.
Core eCommerce experience in at least one platform is essential; including:
Adobe Commerce / Magento
CommerceTools
Scayle
Shopify
BigCommerce
SAP Commerce / hybris
VTex
Salesforce Commerce Cloud
Spryker
Experience of other related platforms would also be beneficial; for example:
Adobe Experience Cloud
Bloomreach, Klaviyo (or similar CXP products)
FluentCommerce, OneStock (or similar OMS products)
Contentful, Acquia (or similar CMS Products)
Akeneo (or other similar PIM products)
Algolia, Athos Commerce/Klevu (or other similar product discovery products)
Additional Information:
What do we offer?
Competitive salary
25 days paid holiday plus UK bank holidays
Medical and Dental Health insurance
Opportunity to gain globally recognised certificates
The chance to be part of an amazing global team
A fun and collaborative working environment
Business Analyst - Commerce in London employer: SQLI UK
SQLI is an exceptional employer that fosters a creative and collaborative work culture, where employees are encouraged to innovate and contribute to the evolving digital commerce landscape. With a focus on employee growth, SQLI offers opportunities for professional development through globally recognised certifications and hands-on experience with cutting-edge technologies. Located in a vibrant environment, the company provides competitive benefits, including generous holiday allowances and comprehensive health insurance, making it an attractive place for passionate individuals looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst - Commerce in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain what you bring to the table. Highlight your experience in digital commerce and how you can add value to their team.
✨Tip Number 3
Show off your skills! If you’ve worked on any relevant projects, create a portfolio or case studies to showcase your work. This is a great way to demonstrate your capabilities and stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who fit our values. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.
We think you need these skills to ace Business Analyst - Commerce in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Business Analyst role. Highlight your experience in digital commerce and any relevant projects you've worked on, as this will show us you're a great fit for the team.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about digital transformation and how your background makes you the ideal candidate. Be sure to mention specific examples of your work that relate to the job description.
Showcase Your Communication Skills:Since clear communication is key in this role, make sure your application materials are well-structured and easy to read. Use simple language to explain complex ideas, just like you would in a client meeting.
Apply Through Our Website:We encourage you to apply directly through our website. This way, we can ensure your application gets to the right people quickly, and you'll have access to all the latest updates about the role and our company.
How to prepare for a job interview at SQLI UK
✨Know Your Digital Commerce Stuff
Make sure you brush up on your knowledge of digital commerce platforms and emerging technologies. Familiarise yourself with tools like Adobe Commerce, Shopify, and AI trends in eCommerce. This will not only help you answer questions confidently but also show your genuine interest in the field.
✨Master the Art of Communication
As a Business Analyst, clear communication is key. Practice explaining complex ideas simply, both in writing and verbally. You might be asked to present a user story or functional specification, so being able to articulate your thoughts clearly will set you apart from other candidates.
✨Get Hands-On with Discovery Methodologies
Familiarise yourself with discovery methodologies, especially those that involve AI-assisted tooling. If you can demonstrate an understanding of how these methodologies work and how they can improve project outcomes, you'll show that you're ready to contribute to SQLI's evolving processes.
✨Show Your Collaborative Spirit
SQLI values teamwork, so be prepared to discuss your experiences working in small teams. Share examples of how you've helped align stakeholders and technical teams in past projects. Highlighting your adaptability and collaborative mindset will resonate well with the interviewers.
