Website Support Engineer

Website Support Engineer

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
S

At a Glance

  • Tasks: Maintain and develop WordPress and Drupal websites while ensuring optimal performance.
  • Company: Join a growing tech company with a collaborative and supportive culture.
  • Benefits: 33 days holiday, flexible working, free breakfast, and gym access.
  • Other info: Dynamic environment with opportunities for professional growth and development.
  • Why this job: Make a real impact on exciting projects for well-known clients.
  • Qualifications: Proven WordPress experience and familiarity with Drupal and SEO.

The predicted salary is between 30000 - 40000 £ per year.

We're a growing technology company building SaaS products while supporting a portfolio of client marketing websites. You'll join a collaborative engineering team where your work has direct impact - from keeping client sites healthy and performing to contributing to the development of our own products.

About the role: We're looking for a hands‑on engineer based in or around Bristol to own the day‑to‑day maintenance, content operations, and development of WordPress‑powered client websites, with a secondary focus on Drupal projects. You'll be the go‑to person for keeping sites fast, secure, and up to date, while also taking on build work as client requirements evolve. This is a great fit if you're a practical, detail‑oriented developer who enjoys variety - one day you might be building a new page template, the next you're diagnosing a plugin conflict or advising a client on their content structure.

Key responsibilities

  • WordPress (Core Responsibility)
    • Carry out regular maintenance: core, plugin, and theme updates with appropriate testing
    • Implement content updates across client websites accurately and to brief
    • Develop new pages, templates, and custom blocks using the block editor (Gutenberg) or theme builders (ACF, Elementor, or similar)
    • Troubleshoot and resolve site issues, performance bottlenecks, and plugin conflicts
    • Manage staging/production workflows and deployments
  • Drupal (Supporting Role)
    • Build and maintain custom components using Twig templates
    • Use the Drupal admin UI to manage content types, views, and configuration
    • Contribute to theming and front‑end work on Drupal projects alongside the wider team
  • Analytics & Optimisation (Nice to Have)
    • Implement and audit tracking using Google Tag Manager and Google Analytics 4
    • Support on‑page SEO - meta data, structured data, sitemaps, and technical audits
    • Stay informed on emerging areas, including AEO (Answer Engine Optimisation) and GEO (Generative Engine Optimisation) and apply best practices as they mature

Skills + requirements:

  • Solid, proven WordPress experience — maintenance, content management, and custom development
  • Familiarity with common WordPress tooling: ACF, WooCommerce (a plus), WP‑CLI, and page builders
  • Experience with version control (Git) and basic deployment workflows
  • Good communicator and able to manage client expectations and keep stakeholders informed
  • Drupal experience: building custom components with Twig and using the Drupal admin interface
  • Working knowledge of GA4 and Google Tag Manager
  • Foundational SEO knowledge - both technical and on‑page
  • Aware of or curious about AEO and GEO as LLM‑driven search continues to evolve
  • Experience working in an agency or multi‑client environment
  • Experience working with hosting platforms such as WpEngine, WHM

Additional benefits include:

  • 33 days holiday (including bank holidays)
  • Additional day to celebrate your birthday
  • Option for flexible working location one day per week following probation period
  • Opportunity to work on exciting projects with well‑known clients
  • Supportive and collaborative work environment
  • Modern office located in the heart of Bristol with great amenities and perks
  • Access to a modern gym onsite with free lunchtime gym classes
  • Breakfast every Tuesday
  • Free lunch once a month
  • Discounts at local shops
  • Roof terrace with views across Bristol
  • Supporting health, wealth and wellbeing
  • Bristol‑based, hybrid working
  • New MacBook provided
  • Access to Headspace + Spotify for music and mindfulness
  • Opportunity to work on exciting projects with global clients
  • Great atmosphere and supportive work environment
  • Investing in you with free breakfast once a week

Website Support Engineer employer: Spydr Digital

At Spydr, we pride ourselves on being an excellent employer, offering a supportive and collaborative work environment in the heart of Bristol. With 33 days of holiday, flexible working options, and opportunities to work on exciting projects with world-leading clients, we invest in our employees' growth and wellbeing. Our modern office features great amenities, including an onsite gym and regular team breakfasts, making it a fantastic place for talented individuals to thrive.

S

Contact Details:

Spydr Digital Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Website Support Engineer

Join Local Tech Meetups

Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Spydr Digital or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!

Contribute to Open Source Projects

Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Spydr Digital.

Tap into Online Developer Communities

Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Spydr Digital.

Explore Job Boards Specifically for Tech Roles

Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Spydr Digital that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!

We think you need these skills to ace Website Support Engineer

WordPress Maintenance
Content Management
Custom Development
Gutenberg Block Editor
ACF (Advanced Custom Fields)
Elementor
Troubleshooting

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Spydr Digital.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Spydr Digital and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at Spydr Digital

Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Spydr Digital uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.