At a Glance
- Tasks: Manage key client relationships and deliver tailored HVAC solutions for business growth.
- Company: Join a leading HVAC company focused on innovation and customer satisfaction.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Collaborative team culture with opportunities for professional growth.
- Why this job: Make a real impact by driving sales and building strong client partnerships.
- Qualifications: Experience in sales and account management within HVAC or related sectors.
The predicted salary is between 50000 - 60000 £ per year.
How you will make an Impact (Job Summary)
Key Account Management (KAM) significantly impacts HVAC Cooling EMEA by improving customer retention, increasing revenues, and fostering stronger, more profitable relationships with our key clients. It focuses on building deep, strategic dealings with a select group of high-value customers, leading to increased loyalty, lifetime value, and overall business growth.
What you can expect in this role (Job Responsibilities)
- Take full ownership of key client relationships, ensuring the identification and delivery of customized Cooling solutions that align with business objectives.
- Revenue & Profitability growth - Achieving and exceeding sales targets for key accounts by securing new contracts, upselling services, and driving sustainable revenue growth.
- Market & Competitive insight - Stay informed on market trends, technological advancements, and customer needs to provide strategic insights and recommendations to clients and within SPX.
- Collaborate with Global KAM, Engineering, & Operations to ensure timely and profitable delivery of proposals, presentations and bids for new business.
- Project Management - Active management of project activities, tracking progress, and making adjustments as needed. Ensuring projects are delivered on time and to budget.
- Reporting & Forecasting - Provide regular updates on account status, sales performance, and market developments to senior management & maintain accurate forecasting.
What we are looking for (Experience, Knowledge, Skills, Abilities, Education)
We each bring something to the table, and we are looking for someone who has:
Required Experience- Commercial expertise: Proven track record of driving sales and managing high-value accounts within HVAC or related sectors. Strong commercial acumen, with experience in negotiating and closing complex contracts while maximizing profitability.
- Client Relationship Management: Exceptional communication and interpersonal skills, with the ability to build and maintain relationships with senior decision-makers and key stakeholders. Ability to anticipate and address client needs, ensuring satisfaction and long-term retention.
- Results driven: Strong commercial acumen, with experience in negotiating and closing complex contracts while maximizing profitability.
- Industry Knowledge: Deep understanding of HVAC technologies, energy-efficient systems, and industry trends. Ability to clearly articulate technical solutions in a commercially compelling manner.
- Project Delivery: Proven track record of delivering complex solutions to customers on time and within budget. Experience of working with large EPCs is essential.
- Proficiency with Windows Word, Excel, PowerPoint, Teams & CRM software.
- Experience of running small, multi-disciplined teams.
- Excellent literacy and numeracy skills.
- Solution driven & problem solving orientated.
- Aligning Performance for Success.
- Facilitating Change.
- Building Strategic Work Relationships.
- Gaining Commitment.
- Planning and Organizing.
- Team worker that will equally contribute to the success of the team.
- Proactive.
- Ethical conduct.
- Bachelor’s degree (BS) in Mechanical Engineering, Business or related field.
- HVAC – specific certifications will be advantageous.
Key Account Manager, EMEA in Worcester employer: SPX
SPX Radiodetection is an exceptional employer that fosters a collaborative engineering culture, empowering employees to make impactful sourcing decisions in new product development. With a focus on professional growth and hybrid working arrangements in the vibrant city of Bristol, team members enjoy a supportive environment that values innovation and cost-saving strategies, making it an ideal place for strategic procurement professionals seeking meaningful and rewarding careers.
