At a Glance
- Tasks: Diagnose and repair electro-mechanical products to ensure customer satisfaction.
- Company: Join SPX Technologies, a leader in innovative solutions for a sustainable world.
- Benefits: Competitive pay, educational assistance, and leadership development opportunities.
- Other info: Dynamic team culture with opportunities for growth and international travel.
- Why this job: Make a real impact while developing your technical skills in a supportive environment.
- Qualifications: Interest in electronics or engineering; basic soldering skills preferred.
Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We’re a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
As part of Detection and Measurement, CUES is the world’s leading developer of water, wastewater, and storm water inspection equipment. With CCTV cameras, pre-built vehicles, and software for pipeline inspection and rehabilitation, we improve the safety and reliability of our water infrastructure systems.
JOB SUMMARY
The Service Repair Technician is responsible for diagnosing, repairing, and maintaining a range of electro-mechanical products to a high-quality standard. Based at the Bordon Service Centre, this role plays a key part in ensuring customer satisfaction through efficient turnaround times, accurate fault diagnosis, and high-quality repairs. As experience develops, the role will expand to include broader operational responsibilities, technical support, and continuous improvement initiatives within the service function. Occasional travel within the UK and internationally may be required.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Key Responsibilities:
- Diagnose, fault-find, and repair electro-mechanical equipment to defined quality standards
- Perform technical preventative maintenance
- Meet agreed productivity and turnaround time targets
- Accurately record repairs and service activity using ERP systems
- Communicate repair findings and recommendations clearly to internal stakeholders and external customers
- Provide basic technical support and troubleshooting advice where required
- Help identify and escalate potential sales or service opportunities
- Collaborate effectively with colleagues to ensure team performance objectives are met
- Maintain a safe, clean, and organised working environment
- Assist in any alternative tasks that may be reasonably required.
KNOWLEDGE, SKILLS & ABILITIES
- Strong diagnostic and fault-finding ability on electro-mechanical systems
- Ability to interpret technical drawings and documentation
- Clear communication skills with both technical and non-technical individuals
- Able to deal with customers directly
- Competence in soldering and splicing
- Strong attention to detail and commitment to quality
- Willingness to learn and develop technical expertise
- Good foundation of IT skills, including ERP systems and Microsoft Office
- Strong communication skills
EDUCATION AND EXPERIENCE
Required Education / Experience:
- Interest in electronics, engineering, or mechanical systems
- IT literacy (Microsoft Office and ERP systems)
- Basic soldering capability
- Experience working in a team-based environment
- Hands-on experience repairing small electro-mechanical equipment
Preferred Education / Experience:
- Formal engineering qualification (NVQ, HNC, or equivalent)
- Experience in a service, repair, or production environment
- Customer-facing experience
- Technical support experience (experience providing software support would be an advantage)
- Familiarity with ERP systems considered an advantage
How we live our culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs
Our commitment to embrace diversity to build a culture of inclusion at SPX. We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realise their fullest potential.
Service Repair Technician in Bordon employer: SPX Technologies
At SPX Technologies, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Located in Bristol, our commitment to employee development through the RiSE framework ensures that you will have ample opportunities for growth and advancement while working on cutting-edge technology that makes a real-world impact. With competitive benefits, a focus on work-life balance, and a diverse, inclusive environment, joining our team as a Lead Mechanical Engineer means becoming part of a community dedicated to building a safer and more efficient world.
StudySmarter Expert Advice🤫
We think this is how you could land Service Repair Technician in Bordon
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like SPX Technologies, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Service Repair Technician in Bordon
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to SPX Technologies specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at SPX Technologies
✨Know Your Manufacturing Processes
Before you walk into the interview with SPX Technologies, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like SPX Technologies value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
