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- Tasks: Coordinate referrals and manage scheduling for counselling services.
- Company: Join Spurgeons, a compassionate team dedicated to supporting children and families.
- Benefits: Flexible working hours, supportive environment, and opportunities for personal growth.
- Why this job: Make a real difference in young people's lives while developing your skills.
- Qualifications: Strong organisational and communication skills; experience with Microsoft tools.
- Other info: Be part of a collaborative service focused on emotional safety and resilience.
The predicted salary is between 28800 - 43200 £ per year.
Interviews will be held on the 8th of April.
ABOUT US
At Spurgeons, we believe every child deserves someone who will listen. Through our Therapeutic Alliance, we provide accessible, high-quality counselling for children, young people and families who are experiencing challenges such as anxiety, trauma, bereavement or family difficulties. Our Therapeutic Alliance brings together skilled counsellors and dedicated administrative support to ensure young people can access the right help, at the right time. We offer flexible support including school-based sessions, community-based counselling and secure online appointments. With a strong focus on relationship-building, emotional safety and evidence-based practice, our team helps young people understand their feelings, build resilience and move forward with greater confidence. By joining us, you’ll be part of a compassionate, collaborative service committed to improving lives and strengthening families.
ABOUT THE ROLE
- Coordinate referrals, waiting lists and initial enquiries to ensure smooth access to counselling services.
- Provide clear, supportive communication as the first point of contact for families, counsellors and professionals.
- Manage scheduling, room bookings and online appointments, ensuring efficient service flow.
- Maintain digital systems and client records with high accuracy and full GDPR compliance.
- Support monitoring by preparing evaluation forms, collating feedback and assisting with data reporting.
- Assist with recruitment, onboarding and finance processes such as invoicing.
ABOUT YOU
- Highly organised, with strong administrative skills and the ability to manage multiple priorities.
- Excellent communicator who can build positive relationships with families, schools and colleagues.
- Confident using Microsoft tools and client management systems.
- Able to handle sensitive information discreetly and professionally.
- Proactive, adaptable and committed to supporting a compassionate, efficient counselling service.
- You want to grow, are open to feedback and are looking for a role where you can make a long-term impact.
Locations
Administrator in Kent, Ramsgate employer: Spurgeons
Contact Detail:
Spurgeons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Kent, Ramsgate
✨Tip Number 1
Get to know the company! Research Spurgeons and understand their mission and values. This will help you tailor your responses during the interview and show that you're genuinely interested in being part of their compassionate team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration and communication. Think about examples from your past experiences that demonstrate your organisational skills and ability to build relationships.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and set a positive tone for the interview.
✨Tip Number 4
Follow up after the interview! Send a thank-you email expressing your appreciation for the opportunity to interview. This shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Administrator in Kent, Ramsgate
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills match the role. We want to see how you can contribute to our mission of supporting young people, so don’t hold back on showcasing your relevant experience!
Showcase Your Communication Skills: As the first point of contact for families and professionals, it’s crucial to demonstrate your excellent communication abilities. Use clear and supportive language in your application to reflect how you would interact with others in the role.
Highlight Your Organisational Skills: Being highly organised is key for this position. Share examples of how you've managed multiple priorities in the past, whether it's scheduling appointments or maintaining records. We love seeing how you keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our compassionate team!
How to prepare for a job interview at Spurgeons
✨Know the Organisation
Before your interview, take some time to research Spurgeons and their mission. Understand their focus on relationship-building and emotional safety. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As an Administrator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed scheduling, referrals, or client records. Highlight how your organisational skills can contribute to the smooth operation of their counselling services.
✨Communicate Clearly
Since you'll be the first point of contact for families and professionals, practice clear and supportive communication. During the interview, demonstrate your ability to convey information effectively and build rapport. This will reassure them that you can handle sensitive situations with care.
✨Be Proactive and Adaptable
Spurgeons values a proactive approach. Think of instances where you've taken initiative or adapted to changes in a work environment. Share these stories during your interview to illustrate your commitment to supporting a compassionate and efficient service.