Pay: £34,000.00-£37,000.00 per year Job Description: We are seeking a enthusiastic and proactive Assistant Manager to join our Warm Rosette Pub in Barnes! We're a community-focused pub in Barnes, with a strong reputation for great food, drinks and service. Alongside our everyday pub trade, we host a wide range of events, from birthdays and private parties to weddings, celebrations and larger gatherings. We're looking for someone who is confident leading a team, passionate about hospitality and understands what it takes to run a successful pub.
Working closely with the General Manager, you'll play an important role in the day to day running of The Crossing. You'll be a hands-on leader who is equally comfortable managing a busy Friday night, overseeing a private celebration or making sure the cellar is running perfectly. You'll help ensure that our guests receive consistently excellent service while supporting the team and maintaining the high standards we expect across the pub.
Key responsibilities
Supporting the General Manager with the day-to-day operation of the pub
Leading and motivating the team during busy services
Maintaining consistently high standards of service, presentation and hospitality
Taking responsibility for the pub in the absence of the General Manager
Managing and maintaining the cellar, gas
Managing stock levels, deliveries and stock rotation
Supporting ordering and reducing waste and unnecessary stock loss
Ensuring licensing, health & safety and company procedures are followed
Training and developing team members
Dealing confidently and professionally with guest feedback and complaints
Helping maintain excellent relationships with regular customers and the local community
Events are an important part of The Crossing, so experience in private hire and event management is highly desirable. This will include: Liaising with guests and helping understand their event requirements
Helping plan and organise events from enquiry through to completion
Coordinating with the kitchen and front-of-house teams
Ensuring event spaces are prepared and presented to a high standard
Managing timings, menus, drinks packages and special requests
Providing a warm, professional and personal service to hosts and their guests
Helping generate repeat business and positive recommendations
About You We're looking for someone who: Has previous experience in a supervisory or management role within a pub, bar, restaurant or similar hospitality environment
Is confident and experienced with cellar management
Has a genuine interest in beer, drinks and hospitality
Has experience working with private events, functions or celebrations
Is confident leading a team and taking responsibility
Has excellent attention to detail and high standards
Is calm and organised under pressure
Has excellent communication and customer service skills
Is commercially aware and understands the importance of sales, GP, stock control and reducing waste
Is friendly, approachable and enjoys getting to know customers
Is willing to be hands-on and lead by example
Has a positive attitude and takes pride in the venue they work in
What we Offer A key management position within a well-established Barnes pub
Great shift patterns, this is not a late pub
A friendly and supportive working environment
The opportunity to take ownership and make a real impact
Festive bonuses
Staff benefits and discounts
This is a role for someone who genuinely enjoys pub life — someone who can confidently run a busy service, look after a cellar, lead a team and make sure a wedding, birthday or celebration is an event guests will remember. If you're passionate about hospitality, take pride in high standards and want to be part of a busy, ambitious pub in the heart of Barnes, we'd love to hear from you.
Benefits:
Company events
Company pension
Discounted or free food
Employee discount
Pay rise
Sick pay
Experience: Assistant manager: 1 year (required)
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