SPT Labtech in Melbourn, Cambridgeshire, is seeking a Technical Support Engineer to diagnose and resolve instrument issues remotely and on-site across our full portfolio, including mosquito, dragonfly, firefly, apricot, comPOUND, comPACT and arktic systems.
You will handle first and second-line support by phone, email, remote sessions and video, interpret logs and develop root causes, guiding Field Service Engineers and feeding back to R&D and Product Management when needed.
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Instrument Diagnostics Support Engineer in Cambridge employer: SPT Labtech
SPT Labtech is an exceptional employer located in Melbourn, Cambridgeshire, offering a dynamic work environment where innovation meets collaboration. As a Technical Support Engineer, you will enjoy a predictable schedule with no overnight travel, alongside opportunities for professional growth into senior roles within the company. With a strong commitment to employee well-being, including competitive salaries and comprehensive benefits, SPT Labtech fosters a culture of inclusivity and continuous learning, making it a rewarding place to advance your career while contributing to meaningful scientific advancements.
