Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to ensure safe and reliable transport operations.
- Company: Join Specialist Passenger Solutions, a key player in major UK infrastructure projects.
- Benefits: Competitive pay, flexible shifts, and a chance to make a real impact.
- Why this job: Be part of a dynamic team delivering excellence in passenger transport.
- Qualifications: Supervisory experience and a passion for customer service required.
- Other info: Diverse workplace with opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Are you a confident leader with a passion for delivering excellent service? Specialist Passenger Solutions is looking for a Supervisor to join our on-site team in Ipswich. This is a fantastic opportunity to play a key role in one of the UK’s largest infrastructure projects. As a Supervisor you’ll ensure safe, reliable, and customer-focused operations across our depots. Using our tracking systems, you’ll manage drivers, buses, and passenger flow, solving problems quickly and keeping services on time. We transport thousands of clients to and from the site every day, working 24/7 to ensure that construction remains on schedule. We are first and foremost a people business with our colleagues and clients at the heart of everything we do. We bring together an exceptional mix of people to provide specialist passenger transport and we are dedicated to delivering excellence.
Key tasks:
- Promote safety and positive behaviour on-site
- Manage daily scheduling, driver allocation, and vehicle issues
- Handle customer queries and manage queues
- Oversee bus stands and secure gate areas
- Record passenger data and shift information accurately
- Support SPS values and teamwork across all operations
- Ensure compliance with company and safety standards
What You’ll Need:
- Supervisory experience
- Confident with IT
- Customer service or complaint-handling experience
- Flexible to work shifts (24/7 operation)
- Full driving licence
- Knowledge of the transport sector
Additional Info:
Please note - All employees must be willing to undergo Baseline Personnel Security Standard (BPSS) and obtain a DBS certificate. This standard is designed to provide a level of assurance as to the honesty, integrity and values of individuals who are required to work at a Nuclear Licenced Site, or who may have access to sensitive nuclear information. Somerset Passenger Solutions welcomes applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual orientation or age. Ready to move your career forward? Apply now and help drive excellence with SPS for Sizewell C.
Supervisor (PCV/Buses) in Ipswich employer: spsbus
Contact Detail:
spsbus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (PCV/Buses) in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the transport sector or those already working at Specialist Passenger Solutions. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your leadership skills during interviews. Prepare examples of how you've managed teams or solved problems in high-pressure situations. We want to see that confident leader in action!
✨Tip Number 3
Be ready to discuss customer service scenarios. Think about times you've handled complaints or improved service delivery. This role is all about keeping clients happy, so let’s hear your success stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Supervisor (PCV/Buses) in Ipswich
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your supervisory experience. We want to see how you've led teams in the past and delivered excellent service, so share specific examples that showcase your leadership style.
Be Customer-Focused: Since we’re all about putting people first, it’s crucial to demonstrate your customer service skills. Talk about any experiences you’ve had handling queries or complaints, and how you managed to keep clients happy even in challenging situations.
Get Technical: Don’t forget to mention your IT skills! We rely on tracking systems to manage operations, so if you have experience with similar tech, let us know. It’ll show us you’re ready to hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at spsbus
✨Know Your Stuff
Make sure you understand the key responsibilities of a Supervisor in the transport sector. Familiarise yourself with safety protocols, customer service standards, and how to manage driver schedules effectively. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a challenging situation. Highlight how you promoted safety and positive behaviour among your colleagues. This will demonstrate your capability to lead in a busy environment like the one at Specialist Passenger Solutions.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, such as handling a customer complaint or managing a bus delay. Think through your responses beforehand, focusing on problem-solving and maintaining excellent service. This will help you convey your quick-thinking abilities during the interview.
✨Emphasise Your Flexibility
Since the role requires shift work, be prepared to discuss your availability and willingness to adapt to changing schedules. Share any previous experiences where you’ve successfully managed flexible working hours, as this will reassure them that you can handle the demands of a 24/7 operation.