Procurement Manager

SPS is a global leader in Business Process Outsourcing (BPO), headquartered in Switzerland with operations worldwide. We partner with organisations across a wide range of industries to deliver smart, scalable onsite support and back-office solutions that drive efficiency and impact.

Known for our innovation, agility and commitment to service excellence, SPS continues to redefine what’s possible in the world of BPO—helping clients stay ahead in an ever-evolving business landscape.

Job Purpose

As Procurement Manager, you will play a pivotal role in supporting key Stakeholders and our Clients requirements. The role will provide lots of variety across different commodities and a diverse set of Stakeholders as well as the opportunity to learn and develop within the role. The main focus of the role is to support the UK business and further add and expand to a maturing Procurement function which are now integrated closer to creating a Global Procurement function.

The role will support the Head of Procurement in the overall management of the procurement team and obtain further buy in with wider stakeholders.

We are looking to develop Partner Programmes and drive strategic thinking.

Duties and Responsibilities

• Lead end-to-end sourcing activities (RFI/RFP/RFQ) across assigned categories
• Deliver measurable cost savings and value (cost avoidance, demand management, contract optimization)
• Support implementation of category strategies defined at regional/global level

Category ownership (execution-focused)

• Take ownership of selected indirect categories (e.g. IT, professional services, BPO, facilities, HR services)
• Maintain category plans aligned with broader procurement strategy
• Monitor supplier markets and identify commercial opportunities
• Manage key supplier relationships and performance (KPIs, SLAs)
• Lead commercial negotiations and contract renewals
• Mitigate supplier risk and ensure compliance with internal policies
• Partner with business stakeholders (Finance, Operations, IT, HR, etc.)
• Challenge demand and specifications where appropriate
• Act as a trusted advisor on procurement and commercial matters

Process & governance

• Ensure procurement activities follow internal policies and best practices
• Support continuous improvement of procurement processes and tools
• Contribute to reporting on savings, pipeline, and supplier performance

Candidate Skills

• Strong experience in Procurement / Strategic sourcing
• Experience in indirect procurement, ideally in a services or outsourcing environment
• Track record of delivering savings and managing supplier relationships
• Experience working in matrix or international organisations is a plus
• Solid understanding of sourcing methodologies and contract structures
• Ability to manage multiple stakeholders and influence without authority
• Analytical mindset with ability to translate data into actions
• Comfortable operating autonomously within defined scope
• Pragmatic and delivery-focused
• Hands-on and execution-oriented

Equal Opportunities at SPS

We are proud of the progress we've made in building a truly inclusive workplace where Equal Opportunity is more than a principle, it’s a commitment in action. We have an ambitious equality, diversity and inclusion approach recognising that a more diverse workforce creates a richer and more varied working environment. Diversity drives innovation and enables us to deliver the highest quality service to our clients.

As part of our commitment to engage positively and proactively with all our employees and to ensure an inclusive culture, we have a growing range of employee led networks that support and amplify underrepresented voices across the business, including our Women and Gender Equality Network, LGBTQIA+ community, Neurodiversity and Disability Network, Wellbeing Group, Origins Network (focusing on race, ethnicity, religion and culture), Menopause Group, Domestic Abuse Support Network and Men’s Group. These initiatives are driving meaningful change, fostering awareness and helping create an environment where all our people can thrive and contribute with confidence.

We welcome and encourage applications from people of all backgrounds and are committed to building a diverse and inclusive workforce that reflects the communities we serve.

We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.

What You’ll Receive from us

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

N.B

Some roles within SPS may involve manual handling tasks. While not all positions require this, where such duties are necessary, they will be undertaken in line with an individual’s physical capabilities. If you have a disability or health condition that may affect your ability to perform manual handling tasks, we encourage you to let us know at the interview stage. This will enable us to explore and, where appropriate, implement reasonable adjustments to support you in the role. SPS is committed to providing equal opportunities in all aspects of employment. We welcome applications from individuals regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation in line with the Equality Act 2010. Our commitment to inclusion applies throughout the employment journey, including recruitment, selection, training, progression and pay.