At a Glance
- Tasks: Lead client relationships and drive commercial performance for a strategic national account.
- Company: SPS, a global leader in Business Process Outsourcing with a commitment to innovation.
- Benefits: Competitive salary, bonus package, hybrid working model, and opportunities for growth.
- Other info: Dynamic role with regular travel and a focus on building lasting partnerships.
- Why this job: Be a trusted advisor and make a real impact on client success and business efficiency.
- Qualifications: Strong relationship management skills and experience in account management.
The predicted salary is between 50000 - 65000 £ per year.
SPS is a global leader in Business Process Outsourcing (BPO), headquartered in Switzerland with operations worldwide. We partner with organisations across a wide range of industries to deliver smart, scalable onsite support and back-office solutions that drive efficiency and impact.
As a National Account Manager you will be responsible for leading the overall client relationship and commercial performance of a large, strategic national account. This role owns and manages the account budget, ensuring delivery against financial targets while identifying opportunities to expand share of wallet. Acting as a trusted advisor, the National Account Manager sets and drives the account strategy, aligning SPS closely with both the client’s objectives and long-term organisational goals.
The role requires regular UK travel and operates across a hybrid model of home working, office presence, and on-site client engagement to build strong, lasting partnerships. This role offers a competitive salary and bonus package.
- Build and own senior client relationships to drive account performance and long-term growth
- Own and manage contracts, including full P&L responsibility
National Account Manager employer: SPS
SPS is an exceptional employer that prioritises innovation and service excellence, offering a dynamic work culture where National Account Managers can thrive. With a strong focus on employee growth and development, we provide ample opportunities for career advancement while fostering a collaborative environment that values teamwork and client success. Our hybrid working model allows for flexibility, ensuring that you can balance your professional and personal life effectively, all while being part of a global leader in Business Process Outsourcing.
StudySmarter Expert Advice🤫
We think this is how you could land National Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a National Account Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their business model and how you can contribute to their goals. This will help you stand out as a candidate who’s genuinely interested and ready to drive account performance.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience in managing client relationships and driving growth. Use specific examples that showcase your ability to align with client objectives and deliver results—this is key for a National Account Manager.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals who can help us redefine BPO. Your next big opportunity could be just a click away, so make sure you get your application in!
We think you need these skills to ace National Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the National Account Manager role. Highlight relevant experience and skills that align with SPS's focus on client relationships and commercial performance. We want to see how you can drive efficiency and impact!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you a perfect fit for SPS. Don’t forget to mention your understanding of BPO and how you can contribute to our innovative approach.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to manage accounts and drive growth. Use numbers and examples to illustrate your success in previous roles—this helps us see the impact you've made!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join the SPS team!
How to prepare for a job interview at SPS
✨Know Your Numbers
As a National Account Manager, you'll need to demonstrate your understanding of financial targets and account budgets. Brush up on key metrics related to account performance and be ready to discuss how you've successfully managed budgets in the past.
✨Showcase Your Relationship Skills
Building strong client relationships is crucial for this role. Prepare examples of how you've developed and maintained senior client relationships, highlighting your ability to act as a trusted advisor and drive long-term growth.
✨Align with Their Goals
Research SPS and understand their objectives and values. Be prepared to discuss how you can align your strategies with their organisational goals, showcasing your ability to think strategically and adapt to their evolving needs.
✨Demonstrate Leadership Qualities
This role requires leading internal teams and inspiring them to maintain high standards. Think of instances where you've led by example, provided direction, or motivated a team to achieve exceptional service delivery.
