Business Administrator in City of London

SPS is a global leader in Business Process Outsourcing (BPO), headquartered in Switzerland with operations worldwide. We partner with organisations across a wide range of industries to deliver smart, scalable onsite support and back-office solutions that drive efficiency and impact.

Known for our innovation, agility and commitment to service excellence, SPS continues to redefine what's possible in the world of BPO-helping clients stay ahead in an ever-evolving business landscape.

Job Purpose

As part of our successful Business Admin Central Services Team, you will be required to support all clients across a fast- paced legal firm caring out a variety of admin tasks. Flexibility and attention to detail are key factors, work under pressure whilst offering dedication and accuracy. Weekdays you will work with the team receiving tasks from a Workflow Co-coordinator; however, interaction with clients is a regular occurrence. Ability to work on your own is key as well as strong communication skills and multi-tasking.

Duties and Responsibilities

• Regular Floor walks, observation checks and fault reporting.




• Admin, general housekeeping of office areas i.e. meeting room checks.




• Assisting with setting up rooms and video conference booking.




• Assisting the events team with event preparation and facilitation.




• Archiving, binding, E-filling, faxing, indexing, photocopying, printing, scanning, label printing.




• Organising couriers and packing items/unpacking.




• Booking Taxi’s for staff members.




• Copier maintenance, filling Printer and Printer maintenance.




• Taking internal calls.




• Maintaining confidential bins, wires & toners bins, logging any issues promptly.




• Ordering business cards and refilling stationery points.




• Supporting Guest services and helping locate documents and ad hoc minor research.




• Chrome River - Expenses




• Other adhoc duties




• Fire Warden Responsibilities (full training given)

Candidate Skills

• An understanding of the Legal sector would be desirable.




• Previous experience in Administration is essential.




• Excellent communication skills; confident and articulate in face-to-face, telephone and written interactions.




• Ability to cope with varying workloads.




• Highly computer literate and experienced with MS Office (Word, Excel, PowerPoint, Outlook and Vision).




• Good team player, reliable and able to establish a high degree of trust, rapport and cooperation with internal and external clients.




• Strong organisational skills and time management with experience of working to tight deadlines.

Equal Opportunities at SPS

We are proud of the progress we've made in building a truly inclusive workplace where Equal Opportunity is more than a principle, it’s a commitment in action. We have an ambitious equality, diversity and inclusion approach recognising that a more diverse workforce creates a richer and more varied working environment. Diversity drives innovation and enables us to deliver the highest quality service to our clients.

As part of our commitment to engage positively and proactively with all our employees and to ensure an inclusive culture, we have a growing range of employee led networks that support and amplify underrepresented voices across the business, including our Women and Gender Equality Network, LGBTQIA+ community, Neurodiversity and Disability Network, Wellbeing Group, Origins Network (focusing on race, ethnicity, religion and culture), Menopause Group, Domestic Abuse Support Network and Men’s Group. These initiatives are driving meaningful change, fostering awareness and helping create an environment where all our people can thrive and contribute with confidence.

We welcome and encourage applications from people of all backgrounds and are committed to building a diverse and inclusive workforce that reflects the communities we serve.

We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.

What You’ll Receive from us

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

N.B. Some roles within SPS may involve manual handling tasks. While not all positions require this, where such duties are necessary, they will be undertaken in line with an individual’s physical capabilities. If you have a disability or health condition that may affect your ability to perform manual handling tasks, we encourage you to let us know at the interview stage. This will enable us to explore and, where appropriate, implement reasonable adjustments to support you in the role. SPS is committed to providing equal opportunities in all aspects of employment. We welcome applications from individuals regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation in line with the Equality Act 2010. Our commitment to inclusion applies throughout the employment journey, including recruitment, selection, training, progression and pay.

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