Bid Manager

Do you enjoy co-ordinating and supporting fast paced projects? Are you a team player who loves to win?

Job Purpose:

As Bid Manager, you will play a vital role in managing and coordinating the bid process for our organisation. Your primary responsibility will be to ensure the timely submission of high-quality bids and proposals, in line with client requirements. You will work closely with cross-functional teams, including sales, marketing, finance, and operations, to gather the necessary information and create compelling bid submissions. The ideal candidate should have excellent project management skills, exceptional written and verbal communication abilities, and a strong understanding of the bidding process.

As our business continues to grow, the job of the people team is everchanging in the support of business and operational management. We pride ourselves on working closely as a team and developing our staff. This job offers a progression path.

Duties and Responsibilities:

• Manage the end-to-end bid process, from the initial identification of bid opportunities to the final submission and post-submission activities.
• Collaborate with internal stakeholders, including sales, marketing, technical teams, and subject matter experts, to gather the required information and inputs for bid submissions.
• Review bid documents, ensuring compliance with client requirements, and distribute relevant bid information to the appropriate teams.
• Develop bid schedules and coordinate timelines to ensure timely completion of all bid-related tasks.
• Create and maintain a central repository of bid content, including templates, case studies, and other supporting documents.
• Write, edit, and format bid responses, ensuring they are accurate, persuasive, and customised to meet the specific client requirements.
• Conduct research on clients, competitors, and industry trends to enhance the quality and competitiveness of bid submissions.
• Proofread and edit bid documents for grammar, clarity, consistency, and adherence to brand guidelines.
• Assist in the preparation of presentations and supporting materials for bid presentations and client meetings.
• Collaborate with the contracts and legal team to review contractual terms and conditions, ensuring compliance with company policies and procedures.
• Track and report on bid performance metrics, identifying areas for improvement and recommending process enhancements.
• Maintain strong relationships with clients and key stakeholders throughout the bid process.
• Stay updated on industry best practices and emerging trends in bidding and proposal management.
• Review and manage Bid Communications and Emails to ensure timely response to queries and directing to the relevant stakeholders.
• Support Head of Bids and Bid Managers on larger opportunities as and when required.

Person specification:

The ideal candidate will display knowledge and experience of the following;

• Knowledge of the bidding process, including RFPs, RFIs, and RFQs.
• Proven experience in bid coordination, proposal management, or a similar role.
• Strong project management skills, with the ability to manage multiple bids concurrently and meet tight deadlines.
• Understanding of legal and contractual terms and conditions.
• A familiarity with bid management tools and systems is a plus.

Personal Qualities

• A desire to develop as a Bid Management professional.
• Strong interpersonal and communication skills, including the ability to present complex information in a clear and concise manner.
• Professionalism and ability to maintain confidentiality.

What we offer

We are committed to your professional development at SPS. We offer career path progression, an Employee Development Scheme and annual employee awards as well as Life Assurance, Group Income Protection, Pension, Interest free season ticket loans, EAP, Perk Box and more.

Reference: SPS3725

Who are we?

SPS is a global leader in Business Process Outsourcing (BPO), headquartered in Switzerland with operations worldwide. We partner with organisations across a wide range of industries to deliver smart, scalable onsite support and back-office solutions that drive efficiency and impact.

Known for our innovation, agility and commitment to service excellence, SPS continues to redefine what’s possible in the world of BPO—helping clients stay ahead in an ever-evolving business landscape.

Equal Opportunities at SPS

We are proud of the progress we've made in building a truly inclusive workplace where Equal Opportunity is more than a principle, it’s a commitment in action. We have an ambitious equality, diversity and inclusion approach recognising that a more diverse workforce creates a richer and more varied working environment. Diversity drives innovation and enables us to deliver the highest quality service to our clients.

As part of our commitment to engage positively and proactively with all our employees and to ensure an inclusive culture, we have a growing range of employee led networks that support and amplify underrepresented voices across the business, including our Women and Gender Equality Network, LGBTQIA+ community, Neurodiversity and Disability Network, Wellbeing Group, Origins Network (focusing on race, ethnicity, religion and culture), Menopause Group, Domestic Abuse Support Network and Men’s Group. These initiatives are driving meaningful change, fostering awareness and helping create an environment where all our people can thrive and contribute with confidence.

We welcome and encourage applications from people of all backgrounds and are committed to building a diverse and inclusive workforce that reflects the communities we serve.

We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.

N.B. Some roles within SPS may involve manual handling tasks. While not all positions require this, where such duties are necessary, they will be undertaken in line with an individual’s physical capabilities. If you have a disability or health condition that may affect your ability to perform manual handling tasks, we encourage you to let us know at the interview stage. This will enable us to explore and, where appropriate, implement reasonable adjustments to support you in the role. SPS is committed to providing equal opportunities in all aspects of employment. We welcome applications from individuals regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation in line with the Equality Act 2010. Our commitment to inclusion applies throughout the employment journey, including recruitment, selection, training, progression and pay.

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