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- Tasks: Provide top-notch support across the office, from event planning to tech troubleshooting.
- Company: Join a leading firm that values inclusivity and employee wellbeing.
- Benefits: Enjoy a permanent role with competitive pay and a supportive work environment.
- Other info: Join a diverse team committed to equality and personal growth.
- Why this job: Be the go-to person for creating amazing workplace experiences and making a difference.
- Qualifications: Experience in customer service or hospitality, plus strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Operating flexibly across the office—on the floor or from the One Team Hub—you will provide welcome services, meeting and event support, workplace operations, compliance activities, and logistics. Deliver concierge-level service with strong knowledge of PwC spaces and the local area.
Work closely with the Workplace Experience Manager on safety, access management, and contractor coordination. Assist with event creation, room layout planning, visitor management, issue resolution, and post-event feedback.
Conduct regular checks of meeting rooms, lounges, cloakrooms, and office floors to ensure readiness and cleanliness. Support AV/IT queries, locker systems, and service hub replenishment.
Support the WEM/Deputy with facilities management tasks including fabric checks, equipment safety, asset tagging, and sensor monitoring. Assist with internal/external audits, contractor escorts, DSE checks, and evacuation support.
Help colleagues navigate workplace technology, space usage, and reporting tools. Process domestic/international couriers, tracked mail, and IT equipment dispatch. Support print requests, finishing, quality control, secure file deletion, and consumable replenishment (office dependent).
Use equipment safely and report any risks, deficiencies, or faults immediately. Follow SPS health and safety policies and training requirements. Escalate issues or training needs to the line manager promptly.
Experience in workplace services, facilities, hospitality, or front-of-house environments. Excellent customer service, communication, and relationship-building abilities. Confident with Microsoft Teams, MS Office, ServiceNow, EMS, and workplace technology. Capable of supporting AV/IT peripherals and basic troubleshooting.
Employee-led networks champion gender equality, LGBTQIA+ inclusion, neurodiversity, disability, wellbeing, cultural diversity, menopause support, domestic abuse support, and men’s wellbeing. We are a Disability Confident employer—candidates with disabilities who meet the essential criteria will be progressed to the next stage, with reasonable adjustments available.
Administrator& Office Assistant (Permanent) employer: SPS
Contact Detail:
SPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator& Office Assistant (Permanent)
✨Tip Number 1
Get to know the company culture! Research PwC and understand their values, especially around inclusivity and wellbeing. This will help you tailor your conversations during interviews and show that you're a great fit for their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral—definitely a win!
✨Tip Number 3
Prepare for the interview by practising common questions related to office administration and customer service. Think of examples from your past experiences that showcase your skills in handling AV/IT queries or event support.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be perfect for the job!
We think you need these skills to ace Administrator& Office Assistant (Permanent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight any previous roles in workplace services or hospitality, as these will resonate well with us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Administrator & Office Assistant role. Share specific examples of how you've delivered excellent customer service or managed events in the past.
Showcase Your Tech Savvy: Since we value tech skills, mention your experience with Microsoft Teams, MS Office, and any other relevant tools. If you've tackled AV/IT issues before, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at SPS
✨Know Your Space
Familiarise yourself with the company’s office layout and facilities. Understanding the different areas and their functions will help you answer questions about workplace operations confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Highlight your ability to build relationships and resolve issues, as these are key for the Administrator & Office Assistant position.
✨Be Tech-Savvy
Brush up on your knowledge of Microsoft Teams, MS Office, and any other relevant workplace technology. Be ready to discuss how you've used these tools effectively in past experiences.
✨Demonstrate Flexibility and Teamwork
Prepare to discuss situations where you've had to adapt quickly or work collaboratively with others. This role requires a flexible approach, so showcasing your ability to operate across different teams will be beneficial.