At a Glance
- Tasks: Build strong relationships with customers and drive commercial growth in the heat pump industry.
- Company: Join a fast-growing startup making a real impact on the UK's net zero ambitions.
- Benefits: Competitive salary, performance-based rewards, and opportunities for personal growth.
- Other info: Dynamic team environment with a focus on innovation and sustainability.
- Why this job: Be at the forefront of renewable energy solutions and shape the future of home heating.
- Qualifications: Commercial mindset, quick learner of technical concepts, and passion for customer success.
The predicted salary is between 36000 - 60000 € per year.
In just over a year, we’ve gone from 0 to 600 customers with very little marketing spend, succeeding where many have tried and failed before. We’re now looking for someone exceptional to come and work at the heart of our commercial engine – building deep relationships with our incredible customers, unlocking a huge amount of untapped value in our existing base, and directly shaping how we grow over the next 18 months. If you’re commercially-minded, able to quickly grasp technical concepts, and want to make a massive impact on both the UK’s net zero ambitions and the lives (and businesses) of heat pump installers, please read on!
Quick background on Spruce: Almost 20% of the UK’s carbon emissions comes from heating homes – there’s simply no way to reach net zero without phasing out gas and oil boilers. Right now the only serious alternative is heat pumps, with their almost-magical ability to turn 1 kW of electricity into 3-5 kW of heat. But there’s a problem: the heat pump installation journey is slow, inefficient, and just so painful. This makes it really hard for existing installers to grow their businesses and puts off gas engineers from starting to do heat pumps. Perhaps most critically, it means you can’t currently offer a heat pump when someone’s boiler breaks and they urgently need heating.
We’re fixing this. We’ve built a platform for heat pump installers to manage the whole installation journey from initial enquiry through to final compliance paperwork, freeing up their time to focus on what really matters: doing high-quality installations, providing great customer service, and scaling their business. Despite only getting started at the beginning of 2024, we’re having a massive impact on installation businesses, suppliers, and manufacturers across the UK: halving the time they spend on each job, doubling their sales conversion rates, and boosting their bottom line.
Having raised a substantial Seed round last year and with strong customer demand, we’re scaling the team to massively grow our impact. We’re now starting to expand beyond heat pumps and ultimately want to build an operating system for the whole home renewables supply chain.
The Role: You’ll be working closely with Esme, Jamie, Rob, Ashley, and Hector at the centre of our commercial operation. You’ll have direct relationships with hundreds of installation businesses across the UK, and your work will have an immediate, measurable impact on both our growth and their success. There’ll be a ton of variety, but the core areas will be:
- Drive expansion & commercial growth – you’ll unlock a huge amount of value in our existing customer base by increasing product usage, growing accounts, and helping installers see what’s possible. A big chunk of our revenue growth will come directly from your work.
- Become our customers’ most trusted partner – you’ll build close relationships with our installers, becoming the person they turn to when they want to grow their business. You’ll be the first to hear when something’s not working and the first to spot an opportunity to help them do more.
- Create a world-class onboarding experience – you’ll own the initial experience for new installers we sign up, making sure their whole team quickly gets to grips with Spruce and feels the impact right away.
- Be the voice of the customer internally – you’ll be the primary source of feedback and insight for Product decision making, directly shaping the improvements and features we build. Your understanding of what installers need and value will drive our roadmap.
- Build the systems & playbooks that scale us – you’ll continuously be trying to automate yourself by improving our self-serve guides and FAQs, developing and managing LLM agents, creating training content, building more effective onboarding processes, and working with our devs and designers to bring tips and tutorials onto the platform.
You’ll own revenue targets, be rewarded based on the growth and retention of your accounts, and you’ll have a direct influence on company strategy. The reason our customers love us is because we genuinely care about their success, and that starts with you.
Requirements: You’ll have
Sales Representative - German Speaking - Start ASAP in London employer: Spruce
At Spruce, we pride ourselves on being an exceptional employer that values innovation and impact. Our collaborative work culture fosters personal and professional growth, allowing you to make a significant difference in the renewable energy sector while building meaningful relationships with our customers. With a focus on employee development and a commitment to sustainability, joining our team means being part of a mission-driven company that is shaping the future of home heating in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Representative - German Speaking - Start ASAP in London
✨Tip Number 1
Get to know the company inside out! Research Spruce, understand our mission, and be ready to discuss how you can contribute to our growth. This shows you're genuinely interested and helps you stand out in interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you'd handle objections or close a deal. We want to see your problem-solving skills in action, so come ready with examples!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your excitement about the role can leave a lasting impression. It shows you’re keen and professional, which we love!
We think you need these skills to ace Sales Representative - German Speaking - Start ASAP in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about helping heat pump installers and making a difference in the industry.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention specific examples of how you’ve built relationships or driven growth in previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Spruce
✨Know Your Product Inside Out
Before the interview, make sure you understand Spruce's platform and how it benefits heat pump installers. Familiarise yourself with the key features and be ready to discuss how they can help customers grow their businesses.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've built strong relationships in previous roles. Highlight your ability to listen to customer needs and provide tailored solutions, as this will be crucial in becoming a trusted partner for installers.
✨Demonstrate Commercial Acumen
Be ready to discuss how you can drive expansion and commercial growth. Think about strategies you've used in the past to increase product usage or account growth, and be prepared to share these insights during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company’s mission. Inquire about the challenges installers face and how Spruce plans to address them, demonstrating your understanding of the industry and eagerness to contribute.
