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- Tasks: Provide top-notch IT support for Microsoft 365 and troubleshoot systems.
- Company: Join a leading international energy consultancy in Croydon.
- Benefits: Be part of a dynamic team with opportunities for growth.
- Why this job: Make a real difference by solving tech issues and supporting users.
- Qualifications: 2+ years of IT support experience and strong communication skills.
- Other info: On-call availability for emergencies required.
The predicted salary is between 30000 - 40000 £ per year.
An international energy consultancy is seeking an IT Support Technician to join their Croydon office. This role involves providing end-user support for Microsoft 365 and troubleshooting various systems and applications.
Candidates should have at least 2 years of IT support experience, excellent communication skills in English, and a methodical approach to problem-solving.
The position offers an opportunity to be part of a dynamic service desk team and requires on-call availability for emergencies.
On-Site IT Support Technician - M365 & Intune Expert in Croydon employer: Sproule ERCE
Contact Detail:
Sproule ERCE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site IT Support Technician - M365 & Intune Expert in Croydon
✨Tip Number 1
Network like a pro! Reach out to current employees at the consultancy on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! Prepare for hands-on technical assessments by brushing up on M365 and Intune. We want to demonstrate our expertise in real-time problem-solving.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help us articulate our experience and approach to troubleshooting effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to match the job description perfectly.
We think you need these skills to ace On-Site IT Support Technician - M365 & Intune Expert in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 and Intune. We want to see how your skills match the role, so don’t be shy about showcasing your IT support experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Croydon. Share specific examples of how you've tackled IT challenges in the past.
Show Off Your Communication Skills: Since this role involves end-user support, we need to see your excellent communication skills in action. Make sure your application is clear, concise, and free of jargon – we want to understand your thought process!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Sproule ERCE
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and Intune. Be ready to discuss specific features, troubleshooting techniques, and any recent updates. This will show that you're not just familiar with the tools but also passionate about them.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you'd help a non-technical user with an issue, so think of examples from your past experience.
✨Prepare for Problem-Solving Scenarios
Expect to face some hypothetical scenarios during the interview. Prepare by thinking through common IT issues and how you would approach solving them methodically. This will demonstrate your analytical skills and ability to stay calm under pressure.
✨Highlight Your Team Spirit
Being part of a dynamic service desk team means collaboration is essential. Share examples of how you've worked effectively in a team before, especially in high-pressure situations. This will show that you can contribute positively to their work environment.