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- Tasks: Support users globally by troubleshooting Microsoft 365 and managing IT support queues.
- Company: International energy consultancy based in Croydon with a dynamic work environment.
- Benefits: Gain hands-on experience, develop technical skills, and work in a supportive team.
- Why this job: Join a global team and make a difference in IT support while learning new technologies.
- Qualifications: Strong technical skills, excellent communication, and attention to detail required.
- Other info: On-site role with potential weekend work and a three-month fixed term.
The predicted salary is between 30000 - 42000 £ per year.
An international energy consultancy in Croydon is seeking an IT Support Technician to support users across a global organization. This role entails responsibilities such as monitoring IT support queues, troubleshooting Microsoft 365, and assisting with an office relocation. You will engage in physical tasks and may need to work during weekends for specific projects.
Strong technical acumen, excellent communication skills, and a detail-oriented nature are essential for success in this role. The position starts with a three-month fixed term and is located on-site.
Global IT Support Technician (Windows/M365 & Intune) in Croydon employer: Sproule ERCE
Contact Detail:
Sproule ERCE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global IT Support Technician (Windows/M365 & Intune) in Croydon
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. We should be ready to troubleshoot on the spot, especially with Microsoft 365 and Intune questions. Role-playing with a friend can help us nail it!
✨Tip Number 3
Show off your communication skills! During interviews, we need to explain our thought process clearly when solving problems. Remember, it's not just about fixing issues but also about how we interact with users.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive tips and resources available there to help us stand out.
We think you need these skills to ace Global IT Support Technician (Windows/M365 & Intune) in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 and Intune. We want to see how your skills match the role, so don’t be shy about showcasing your technical acumen!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the role and how your previous experiences make you the perfect fit for our global team.
Show Off Your Communication Skills: Since this role involves supporting users across the globe, we need to see your excellent communication skills in action. Use clear and concise language in your application to demonstrate this.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Sproule ERCE
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Windows, and Intune. Be ready to discuss specific troubleshooting scenarios you've encountered in the past. This will show that you have the technical acumen needed for the role.
✨Demonstrate Your Communication Skills
Since this role involves supporting users globally, practice explaining complex IT concepts in simple terms. You might be asked to role-play a support scenario, so think about how you'd communicate effectively with someone who isn't tech-savvy.
✨Prepare for Physical Tasks
Given that the job may involve physical tasks, be prepared to discuss your experience with office relocations or similar activities. Highlight any relevant experience that showcases your ability to handle such responsibilities.
✨Show Your Flexibility
The role may require weekend work for specific projects, so be ready to express your willingness to adapt your schedule. Share examples of times when you've gone above and beyond to meet project deadlines or support your team.