At a Glance
- Tasks: Lead a dynamic team of technicians to optimise workshop performance and customer satisfaction.
- Company: Established body repair company with a focus on commercial vehicles.
- Benefits: Competitive salary, 29 days holiday, flexible working, and financial wellbeing app.
- Other info: Opportunities for career progression and ongoing accredited training.
- Why this job: Take ownership of a high-performing workshop and drive operational excellence.
- Qualifications: Experience in workshop management and strong leadership skills required.
Established Body Repair Company looking for a Bodyshop Workshop Manager.
Location: Heathrow
Salary: £60,000 DOE
The Workshop Manager will be responsible for the overall performance and day-to-day operation of the workshop (up to 45 technicians), leading and managing through the Workshop Controller team (3 workshop Controllers) to maximise workflow efficiency, productivity, quality, and profitability. Accountable for maintaining high standards of health, safety, compliance, and quality across the workshop, ensuring safe working practices are adhered to and repairs are completed in line with BSI PAS 10125 standards and company procedures.
Benefits:
- Competitive salary
- 29 days holiday including public holidays plus additional days with service
- Pension contributions
- Referral bonus scheme
- Enhanced parental leave
- Enhanced sick pay
- Wagestream – a Financial Wellbeing app giving you ultimate pay control!
- Talk about flexible working
- VIP Awards – colleague recognition scheme
- Cycle to work scheme
- Benefits App – virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more!
- Accredited ongoing training – paid for by the business
- Opportunities for career progression
My client specialise in the repair and maintenance of commercial vehicles. As the business continues to grow, they are looking for an experienced and motivated Workshop Manager to lead the workshop operations and drive performance across the repair teams. This is an exciting opportunity for an ambitious operational leader to take ownership of a high-performing commercial vehicle repair workshop and play a key role in delivering exceptional customer service, operational excellence, and business growth.
As Workshop Manager, you will be responsible for the overall performance and day-to-day operation of the workshop, leading the Workshop Controller team to maximise productivity, efficiency, quality, and profitability. Working closely with Front of House teams, Parts Advisors, Estimators, and operational stakeholders, you will ensure repairs are planned, managed, and completed to the highest standards while delivering exceptional customer outcomes.
Responsibilities:
- Leading and developing the Workshop Controller team, ensuring effective workflow planning, resource allocation, and operational performance.
- Driving productivity, efficiency, quality, utilisation, and profitability to achieve workshop and business targets.
- Working collaboratively with Front of House teams, Parts Advisors, Estimators, and other stakeholders to ensure repairs progress efficiently and customers receive an exceptional service.
- Ensuring all repairs are completed to manufacturer standards, company procedures, and BSI PAS 10125 requirements.
- Promoting a strong culture of health, safety, compliance, and quality across the workshop environment.
- Monitoring performance and driving continuous improvement initiatives to enhance operational efficiency, customer satisfaction, and business results.
Experience:
- Proven experience managing workshop operations within an accident repair, bodyshop, automotive, or commercial vehicle environment.
- A strong people leader with the ability to motivate, coach, and develop high-performing teams.
- Excellent knowledge of vehicle repair methodologies, manufacturer standards, and industry best practice.
- A track record of delivering productivity, quality, operational, and financial performance targets.
- Strong organisational, planning, communication, and stakeholder management skills, with the ability to build effective relationships across teams.
- A commercially focused, results-driven approach, with a commitment to customer satisfaction, health and safety, and continuous improvement.
Desirable:
- Experience within a commercial vehicle repair or commercial bodyshop environment.
- NVQ Level 3, City & Guilds, ATA qualification, or equivalent automotive repair qualification.
- Knowledge of BSI PAS 10125 standards and quality management processes.
- Experience leading operational improvements and managing change initiatives.
If this sounds like a role suited to you then please send your CV to Danica Baker at Sprint Recruitment.
Locations
Bodyshop Manager in Ashford, Surrey employer: Sprint Recruitment
Join a dynamic team in Livingston, Scotland, where your expertise as a Senior LCV Technician will be valued and rewarded. Our company prioritises employee growth through continuous training and development opportunities, fostering a collaborative work culture that emphasises safety and customer satisfaction. With a strong presence across the UK, we offer a supportive environment that encourages innovation and excellence in vehicle servicing and repair.
