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- Tasks: Lead a team to ensure top-notch service delivery and client satisfaction.
- Company: A leading customer experience platform based in London.
- Benefits: Competitive salary, great benefits, and a collaborative work culture.
- Why this job: Make a real impact in enhancing customer experiences and leading a dynamic team.
- Qualifications: 5+ years in management and consulting with strong communication skills.
- Other info: Join a vibrant team focused on delivering exceptional client engagement.
The predicted salary is between 43200 - 72000 £ per year.
A leading customer experience platform in London seeks an experienced Director of Engagement Management to oversee a team of Engagement Managers. You will be responsible for ensuring successful service delivery and client satisfaction.
Ideal candidates will have over 5 years of relevant experience in management and consulting, along with strong communication skills. This role offers competitive benefits and aims to foster a collaborative team environment.
Director of Engagement Delivery in London employer: Sprinklr
Contact Detail:
Sprinklr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Engagement Delivery in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, recent projects, and challenges they face. This will help us tailor our responses and show that we're genuinely interested.
✨Tip Number 3
Practice makes perfect! Set up mock interviews with friends or mentors to refine your answers and boost your confidence. The more we practice, the more natural it will feel when the real deal comes along.
✨Tip Number 4
Don't forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows that we’re enthusiastic about the role and appreciate the opportunity.
We think you need these skills to ace Director of Engagement Delivery in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in management and consulting, especially if you've got over 5 years under your belt. We want to see how your skills align with the role of Director of Engagement Delivery!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strong communication skills and explain why you're the perfect fit for our team. Let us know how you can contribute to client satisfaction and service delivery.
Showcase Team Collaboration: Since we value a collaborative team environment, share examples of how you've successfully worked with teams in the past. We love to see candidates who can foster teamwork and drive engagement!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Sprinklr
✨Know Your Stuff
Make sure you’re well-versed in the company’s services and how they impact customer experience. Brush up on your knowledge of engagement management and be ready to discuss how your past experiences align with their needs.
✨Showcase Your Leadership Skills
As a Director, you’ll need to demonstrate your ability to lead a team effectively. Prepare examples of how you’ve successfully managed teams in the past, focusing on collaboration and client satisfaction.
✨Communicate Clearly
Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend to refine your delivery and ensure you come across as confident and engaging.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture and team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Think about what you want to know regarding their approach to client engagement.
