At a Glance
- Tasks: Lead and inspire a high-performing inside sales team to drive revenue growth.
- Company: Sprinklr is a top enterprise software company revolutionizing customer experience management.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Join a passionate team transforming mid-market businesses through innovative solutions.
- Qualifications: 5+ years in software sales with experience leading successful sales teams.
- Other info: Be part of a mission-driven company working with global brands like Microsoft and P&G.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
Director of Sales – Inside Sales / Mid Market
Director of Sales – Inside Sales / Mid Market
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Job Description
Meet our Sales Team
Our Mid-Market team is on a mission to be the best sales team there is. Every member of this inside sales team is passionate about customer experience (CXM) and showing mid-market organizations how it can transform their business when they have the right infrastructure. We're looking for a dynamic and driven leader to join us on this journey.
This team is responsible for strategically prospecting into new accounts, expanding usage within our existing customer base, and ensuring these customers continue to realize the full value of the Sprinklr Platform. You will lead the charge in building and scaling this critical segment of our business.
What You’ll Do
- Lead and Inspire: You will recruit, coach, mentor, and develop a high-performing team of account executives, fostering a culture of accountability, collaboration, and continuous improvement. You’ll empower your team to exceed their quotas and become top performers.
- Drive Revenue Growth: You will be responsible for achieving and surpassing revenue targets within the mid-market segment. This includes developing and executing strategic sales plans, managing the sales pipeline, and accurately forecasting sales performance.
- Strategic Planning & Execution: You will develop and implement sales strategies to penetrate the mid-market, identify key opportunities, and expand our market share. You'll analyze market trends, competitor activities, and customer needs to inform your strategy.
- Sales Process Optimization: You will continuously evaluate and refine the sales process to ensure maximum efficiency and effectiveness.
- Accurate forecasting: You'll leverage tools and qualification methodologies like MEDDPICC to drive consistent execution and predictable results.
- Collaboration & Communication: You will collaborate closely with other departments, including marketing, product, and customer success, to ensure a seamless customer journey and maximize customer satisfaction. You will maintain clear and consistent communication with your team, senior leadership, and other stakeholders.
- Be in the Room: You will actively support your team in the office, in client engagements and strategic deals, providing guidance and expertise to help them win. You'll lead by example, demonstrating what it takes to pipeline generate, progress opportunities and close deals, build strong customer relationships and champions.
- Data-Driven Decision Making: You will analyze sales data, identify trends, and use insights to make informed decisions about sales strategies, resource allocation, and team development.
Who You Are & What Makes You Qualified
- You have a proven track record of leading and scaling high-performing sales teams, ideally within the SaaS industry and specifically targeting the mid-market segment.
- You possess 5+ years of experience in software sales, with a deep understanding of the complexities of selling to mid-market organizations.
- You are a natural leader with a passion for developing talent and creating a positive and supportive team environment.
- You are a strategic thinker with the ability to develop and execute effective sales plans.
- You are highly disciplined and comfortable with sales methodologies like MEDDPICC/Force Management.
- You are an excellent communicator with strong interpersonal skills and the ability to build rapport with customers and colleagues.
- You are passionate about the Customer Experience revolution and understand the importance of social media and digital transformation for mid-market businesses.
- You are results-oriented and driven to exceed goals.
- You embody Sprinklr's values and are committed to building strong relationships with customers and colleagues.
If you are a driven and passionate sales leader with a proven track record of success, we encourage you to apply. Join us at Sprinklr and help us empower mid-market organizations to transform their customer experience.
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Director of Sales - Inside Sales / Mid Market employer: Sprinklr
Contact Detail:
Sprinklr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Sales - Inside Sales / Mid Market
✨Tip Number 1
Familiarize yourself with the SaaS industry and specifically the mid-market segment. Understanding the unique challenges and opportunities in this space will help you speak the language of the role and demonstrate your expertise during interviews.
✨Tip Number 2
Showcase your leadership skills by sharing specific examples of how you've successfully built and scaled sales teams in the past. Highlight your ability to mentor and develop talent, as this is crucial for the Director of Sales position.
✨Tip Number 3
Prepare to discuss your experience with sales methodologies like MEDDPICC. Being able to articulate how you've used these frameworks to drive revenue growth and optimize sales processes will set you apart from other candidates.
✨Tip Number 4
Research Sprinklr's platform and its impact on customer experience management. Understanding their product offerings and how they benefit mid-market organizations will allow you to align your vision with theirs and demonstrate your passion for the role.
We think you need these skills to ace Director of Sales - Inside Sales / Mid Market
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume highlights your experience in leading sales teams, particularly in the SaaS industry and mid-market segment. Use specific metrics to demonstrate your success in achieving revenue targets and developing high-performing teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer experience and how it aligns with Sprinklr's mission. Discuss your leadership style and provide examples of how you've inspired and developed sales teams in the past.
Showcase Your Strategic Thinking: During the application process, emphasize your ability to develop and execute effective sales strategies. Mention any experience you have with sales methodologies like MEDDPICC and how you've used data-driven decision-making to drive results.
Highlight Collaboration Skills: Sprinklr values collaboration across departments. Be sure to mention any experiences where you've worked closely with marketing, product, or customer success teams to enhance the customer journey and improve sales outcomes.
How to prepare for a job interview at Sprinklr
✨Show Your Leadership Skills
As a candidate for the Director of Sales position, it's crucial to demonstrate your leadership abilities. Share specific examples of how you've successfully led and developed high-performing sales teams in the past, focusing on your coaching and mentoring strategies.
✨Understand the Mid-Market Landscape
Familiarize yourself with the unique challenges and opportunities within the mid-market segment. Be prepared to discuss how you would approach strategic planning and execution to penetrate this market effectively.
✨Emphasize Data-Driven Decision Making
Highlight your experience with data analysis and how it informs your sales strategies. Discuss specific tools or methodologies, like MEDDPICC, that you've used to drive consistent results and optimize sales processes.
✨Communicate Your Passion for Customer Experience
Since Sprinklr is focused on enhancing customer experience, convey your enthusiasm for this area. Share insights on how you believe a strong customer experience can transform businesses, particularly in the context of mid-market organizations.