At a Glance
- Tasks: Drive global product positioning and market strategy for innovative CCaaS solutions.
- Company: Join Sprinklr, a leader in customer service technology with a dynamic culture.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and career advancement.
- Why this job: Shape the future of customer service and make a real impact in the tech industry.
- Qualifications: 8-12 years in product marketing with expertise in CCaaS and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Sprinklr UK Ltd is seeking a Principal Product Marketing Manager for Sprinklr Service to drive global product positioning and market strategy. You will collaborate cross-functionally and help define product narratives that resonate with Customer Service leaders.
The ideal candidate has 8–12 years of experience in product marketing, with strong expertise in CCaaS and customer service technology, as well as excellent communication abilities.
Senior PMM, CCaaS Platform & AI Strategy employer: Sprinklr UK Ltd
At Sprinklr UK Ltd, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Senior PMM, you will benefit from extensive professional development opportunities, collaborative cross-functional teams, and a commitment to innovation in the CCaaS space. Located in the vibrant tech hub of the UK, we offer a unique environment where your contributions directly impact our global product strategy and customer success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior PMM, CCaaS Platform & AI Strategy
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at Sprinklr. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Showcase your expertise! When you get the chance to speak with hiring managers or during interviews, highlight your experience in CCaaS and customer service tech. Make it clear how your background aligns with their needs.
✨Tip Number 3
Prepare for the interview by understanding Sprinklr's product narratives. Dive deep into their offerings and think about how you can contribute to their market strategy. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior PMM, CCaaS Platform & AI Strategy
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Principal Product Marketing Manager. Highlight your experience in CCaaS and customer service technology, as well as any relevant achievements that showcase your expertise.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the role. Share specific examples of how you've driven product positioning and market strategy in the past.
Showcase Your Communication Skills:Since excellent communication abilities are key for this role, make sure your application reflects that. Use clear, concise language and structure your documents well to demonstrate your skills right from the start.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Sprinklr UK Ltd
✨Know Your CCaaS Inside Out
Make sure you brush up on your knowledge of CCaaS platforms and customer service technology. Be ready to discuss how these technologies can enhance customer experiences and drive business success. We recommend preparing specific examples from your past experience that demonstrate your expertise in this area.
✨Craft Your Product Narratives
Since the role involves defining product narratives, think about how you would position Sprinklr Service in the market. Prepare a few key messages that resonate with Customer Service leaders and be ready to share them during the interview. This will show your strategic thinking and understanding of the target audience.
✨Showcase Your Cross-Functional Collaboration Skills
Collaboration is key in this role, so come prepared with examples of how you've successfully worked with different teams in the past. Highlight any projects where you led cross-functional initiatives and how those collaborations contributed to successful product marketing outcomes.
✨Practice Your Communication Skills
As excellent communication abilities are crucial for this position, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video tools to record yourself. This will help you refine your delivery and ensure you make a strong impression.
