At a Glance
- Tasks: Drive global product positioning and market strategy for innovative CCaaS solutions.
- Company: Join Sprinklr, a leader in customer service technology with a dynamic team.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and career advancement.
- Why this job: Shape the future of customer service and make a real impact in the tech industry.
- Qualifications: 8-12 years in product marketing with expertise in CCaaS and strong communication skills.
The predicted salary is between 70000 - 90000 £ per year.
Sprinklr UK Ltd is seeking a Principal Product Marketing Manager for Sprinklr Service to drive global product positioning and market strategy. You will collaborate cross-functionally and help define product narratives that resonate with Customer Service leaders.
The ideal candidate has 8–12 years of experience in product marketing, with strong expertise in CCaaS and customer service technology, as well as excellent communication abilities.
Senior PMM, CCaaS Platform & AI Strategy in London employer: Sprinklr UK Ltd
At Sprinklr UK Ltd, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Senior PMM, you will benefit from extensive professional development opportunities, a collaborative environment, and the chance to make a significant impact in the rapidly evolving CCaaS and AI landscape. Our London location offers a vibrant atmosphere, ensuring a perfect blend of work-life balance and access to a diverse range of cultural experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Senior PMM, CCaaS Platform & AI Strategy in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at Sprinklr or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your experience in CCaaS and customer service tech. This will not only impress but also demonstrate your hands-on knowledge during interviews.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. Focus on articulating your product marketing strategies and how they align with customer service leaders' needs.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills directly to us. Plus, it shows you're genuinely interested in being part of the Sprinklr team.
We think you need these skills to ace Senior PMM, CCaaS Platform & AI Strategy in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Principal Product Marketing Manager. Highlight your experience in CCaaS and customer service technology, and don’t forget to showcase those communication skills we’re after!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the role. Share specific examples of how you've driven product positioning and market strategy in the past.
Showcase Your Cross-Functional Collaboration:We love teamwork! In your application, mention any experiences where you’ve collaborated with different teams. This will show us that you can work well across functions, which is key for this role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Sprinklr UK Ltd
✨Know Your CCaaS Inside Out
Make sure you brush up on your knowledge of CCaaS platforms and customer service technology. Be ready to discuss how these technologies can enhance customer experiences and drive business success. We recommend preparing specific examples from your past experience that demonstrate your expertise in this area.
✨Craft Your Product Narratives
Since the role involves defining product narratives, think about how you would position Sprinklr Service in the market. Prepare a few key messages that resonate with Customer Service leaders and be ready to share them during the interview. This will show your strategic thinking and understanding of the target audience.
✨Showcase Your Cross-Functional Collaboration Skills
Collaboration is key in this role, so come prepared with examples of how you've successfully worked with different teams in the past. We suggest highlighting specific projects where your collaboration led to successful outcomes, as this will demonstrate your ability to work effectively across functions.
✨Communicate Clearly and Confidently
Excellent communication skills are a must for this position. Practice articulating your thoughts clearly and confidently. We recommend doing mock interviews with a friend or using video tools to record yourself, so you can refine your delivery and ensure your passion for product marketing shines through.
