At a Glance
- Tasks: Design innovative tech solutions and lead engaging workshops for enterprise clients.
- Company: Join Sprinklr, a leader in customer experience management with a vibrant culture.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on creativity and industry thought leadership.
- Why this job: Be a strategic advisor and make a real impact on global clients' success.
- Qualifications: 5+ years in CX strategy and technical consulting, with SaaS experience preferred.
The predicted salary is between 70000 - 90000 £ per year.
Lead Solutions Consultant – Overview
Sprinklr is seeking a Lead Solutions Consultant to partner with Sales and Customer Success in serving large enterprise prospects and global strategic clients.
The role focuses on designing technology solutions, leading discovery and workshop sessions, and acting as a strategic advisor to customers and internal stakeholders.
Responsibilities
- Partner with Sales to achieve revenue goals by owning the technical “win” as part of the account team.
- Design compelling solutions that address a customer’s key business challenges and present a future state that delivers measurable outcomes.
- Lead and document discovery sessions to understand the client’s business objectives and desired outcomes.
- Present a vision of the solution that meets the client’s requirements and drives adoption and growth.
- Lead client workshops (whiteboarding, Q&A, trials) to demonstrate solution value.
- Serve as a Subject Matter Expert in Customer Experience Management.
- Keep current on industry trends, competition, and leverage internal learning and competitive intelligence.
- Understand industry verticals, departments, and challenges faced by specific buyer personas within Sprinklr’s target market.
- Develop client stories to convey the value of Sprinklr’s solution and enable champions to advocate on behalf of the product.
- Continuously sharpen pre‑sales skills and participate in trade events.
Qualifications
- 5+ years of experience in CX strategy and technical consulting.
- Experience in a presales role at a Saa S company managing large enterprise customers.
- Background in marketing, advertising, customer care, business intelligence, or commerce.
- Familiarity with CRM, Marketing Automation, Business Intelligence, and Social Media tools.
- Thought leader with experience publishing white‑papers, speaking or blogging at industry events.
- Creative thinker who can envision innovative customer experience solutions.
EEO Statement
Sprinklr is proud to be an equal‑opportunity workplace.
We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, disability, citizenship, or any other characteristic protected under applicable law.
Reasonable accommodations are available upon request during the interview process.
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StudySmarter Expert Advice🤫
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We think you need these skills to ace Lead Solutions Consultant in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Sprinklr UK Ltd, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Sprinklr UK Ltd
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Sprinklr UK Ltd’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
